Estimator - Ref23415
☞ Marlowe Fire & Security Group Recruitment
View: 104
Update day: 25-05-2024
Location: Evesham West Midlands
Category: Consulting / Customer Service
Industry: Technology Information Internet
Position: Associate
Job type: Full-time
Job content
Estimator - Salford Quays or Midlands basedMarlowe Fire & Security, a specialist business within Marlowe Fire and Security Group, are looking to grow their team with the appointment of an experienced Estimator, the role will be home based located in either Manchester or West Midlands.
- Basis salary upto £25000.00 dependent on experience
- Pension
- Life Assurance
Our Estimator’s
Will be competent in producing fast track turnaround quotations and technical responses arising from service engineer visit reports and enquiries. The primary objective of the role is to provide customers with rapid follow-up wherever quotation requirements or technical queries are raised through engineer dockets.
The post holder will escalate technical queries to the Manager and will identify improvement requirements based on the quality of the information provided by engineers via their docket submissions. The Manager will work with the Regional Service Managers to improve/up-skill the engineers based on the improvement opportunities identified by the Estimator.
- Provision of service and minor works quotations from engineer dockets - all aspects of associated works to be identified - including access equipment, plant hire, RAMS, permits to work etc
- Routinised quotation follow-up action
- Provision of monthly quotation outcomes report
- Liaison with outsourcing and specialist third party service providers where bought in service work action is required
- Liaison with Supply Chain team to determine equipment lead times
- Liaison with Marlowe Connect (ARC) to develop monitoring uptake and upgrade proposals
- Maximising quotation conversion
- Highlighting engineer improvement opportunities (technical and commercial) through the Regional Service Manager/Training Manager structure
- Minimising customer attrition through the application of excellent customer handling and service
Who We’re Looking For
In addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team..... For this opportunity, we are specifically looking for candidates who offer:
- Self-motivated with strong commercial focus, familiarity with CASH for Windows or similar Service Management software
- Confident in Excel, Word, ideally a competent Access user
- Energetic with enthusiasm and confidence
- Adaptable, flexible and challenge driven
- Customer service orientated
- Technical knowledge of product base and service delivery operation
- Good attention to detail but high output nevertheless
How we Attract, Reward & Retain Our Employees
At Marlowe Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economical climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.
- Basis salary upto £25,000 dependent on experience
- Pension
- Life Assurance
- Free, secure, onsite parking
- Free onsite gym
- Paid Candidate Referral Scheme
- Mental Health & Well-being Scheme
- Employee Recognition Scheme
- Birthday Holiday
- Additional Day holiday for each full year of completed service (up to 25 days)
- Development and progression opportunities
From initial design, supply and installation, through to ongoing maintenance and monitoring, Marlowe Fire & Security maintain the capability to help prevent, detect and monitor your Fire and Security risks. We maintain the highest accreditations available to our industry including NSI NACOSS Gold, NSI Fire Gold, BAFE and NSI ARC Gold.
About Marlowe Fire & Security Group
Marlowe Fire & Security Group is the fire life safety and security specialist division of Marlowe plc. Together, we are the UK’s fastest growing and most innovative consortium of fire life safety and security service providers. Operating 24/7, across the whole of the UK, we work with clients of all sizes to provide end-to-end fire and security solutions across all sectors to ensure your safety, security and compliance.
Our Business Include:
- Marlowe Fire & Security Group
- Marlowe Fire & Security
- Alarm Communications
- Griffin Fire
- Hadrian Technology
- Marlowe Kitchen Fire Suppression
- FAFS Fire & Security
- MJ Fire
- Morgan Fire Protection
- Victory Fire
- Clymac
- Marlowe Smoke Control
At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
RIGHT TO WORK
Marlowe Fire & Security Group do not offer Right to Work Sponsorship.
If you do not currently have the Right to Work in the UK, or will need additional support to extend your current Right to Work status, your application cannot be considered.
Deadline: 09-07-2024
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