Employee Relations Consultant - 12 Month FTC

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

The Employee Relations Team support high level/complex ER cases, delivering consistent and clear advice to line managers on the application of Sky policies and processes to ensure managers are acting in accordance with statutory requirements, within the agreed SLAs and making sure that the approach is congruent with our employer brand and our Values.

What you’ll do:
– Use a coaching style to advise managers on the application of Sky ER policies and processes on complex, sensitive and high-risk cases.
– Use expert judgement to identify risk areas during conversations with managers / review of case management data and MI and take immediate remedial action or escalate where necessary. Be clear with managers what is within their scope to decide.
– Stretch manager thinking to consider implications of their decisions from an employee and business perspective.
– Monitor and review quality of line manager case management during and after case conclusion, in line with audit requirements and to ensure due diligence – in terms of documentation, delivery, timescales etc.
– Ensure that all case related interventions are captured accurately on the Case Management tool within set timescales and within set data protection guidelines to ensure no business risk.
– Make judgements and advise managers where Occupational Health (OH) input is required and escalate to OH as necessary
– Identify common policy / process queries / misconceptions, and where required investigate the scope/scale of the issue and escalate to ER Managers.
– Support the ER Managers in the design and development of ER policies, processes and supporting material.
– Contribute to continuous improvement activity, for example upskilling managers and process improvements.

What you’ll bring:
– Experienced in an ER or HR Generalist role, where you have managed complex ER cases, ideally including complex grievances.
– Experience in providing complex HR and ER advice and guidance to Managers, ideally from Team Leader to Senior Director
– A broad understanding of HR Policy and Employment legislation
– An ability to balance the needs of our employees, the business and employment legislation to assess risk and support managers in making the best decision for all.
– A continuous improvement mindset, ideally with experience of improving ER or HR Service processes or ways of working

Our HR team is all about making Sky a great place to work that’s both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time – it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more.

Where you’ll work:
Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym. Or play a game of pool or table tennis.

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, So we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.