ED Receptionist

Please switch to a desktop device before starting your application.
Fixed Term / Secondment

Do you work well in a team? Are you able to focus on tasks in busy environments?

Are you ready for a challenging yet rewarding role within the NHS?

The Royal Cornwall Hospital’s busy Emergency Department has a vacancy for a Receptionist to provide an exceptional patient experience by ensuring a welcoming, helpful and supportive reception service.

The post holder will be expected to work shifts across 7 days a week over a 24 hour period in order to provide a reception service to the hospital’s busy Emergency Department.

Duties will include maintaining and updating the Patient Administration System (PAS) and utilising hospital systems such as Maxims and Oceano in order to contribute to the effective delivery of patient care.

The ability to observe patient confidentiality and maintain a professional manner are essential.

The post holder will be required to work with minimal supervision and have the ability to work under extreme pressure and be able to exercise sound judgement and decision making skills whilst working as part of a team or under own initiative.

This is a full-time role for 37.5 hours per week (out of hours).

There is one fixed term / secondment role for 9 months. And one fixed term / secondment role for 11 months.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

For further details / informal visits contact:

Sarah Williams - AMU Operations Manager on Tel: 01872 252516. Or email: sarah.williams105@nhs.net

Information submitted in your application via NHS Jobs will be transferred to Trac, our 3rd party recruitment system. This will enable the management of the recruitment process including retaining any related documents. Your data remains confidential and will not be shared with any other parties. By submitting an application, you authorise us to confirm any previous NHS service details via the ESR IAT process should you be appointed to the post.

Successful applicant details will be retained for the duration of your employment (and for a suitable time as required following your date of leaving). Unsuccessful applications are retained confidentially for a period of 13 months and then destroyed. If you have any questions relating to your personal data please contact the Trust’s Data Protection Officer by email rch-tr.infogov@nhs.net.

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK.

It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants.

Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge.