Director of Human Resources - The Carlton Tower Jumeirah

About Jumeirah:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah International UK is the employing entity for a number of key roles for Jumeirah in the Europe region. These are Regional roles that have responsibility for more than one hotel, covering Finance, Human Resources, IT, Global Sales and a number of other functionalities.

About the Job:

An opportunity has arisen for an HR Director to join our The Carlton Tower Jumeirah team. The main duties and responsibilities of this role:

Operation HR:

• Direct the provision of effective HR support to the relevant business units through the HR Team, encompassing the planning of various HR initiatives and the establishment of strong links with Operations, to ensure that the business units are properly enabled by a dedicated HR interface.
• Act as a trusted advisor to the business unit teams and provide guidance as to the adjustment of corporate HR frameworks to their local context and market conditions, such as supply of talent, employment laws etc. to develop best-fit frameworks while protecting global consistency in HR practices.
• Promote the Group’s employment value proposition and implement the Group’s culture and values across the assigned entities to continuously promote the Group’s employee value proposition and foster engagement and loyalty towards its vision and mission.
• Manage the assessment of the business units HR strategy implementation, service quality levels and compliance with corporate HR guidelines through HR Audits and produce impactful reports to provide the Senior Vice President of HR Operations with a sound basis for decision-making.
• Oversee the activities of the HR Colleagues to make sure that high quality HR intervention and services are being provided to the business units and that all HR efforts are carried in compliance with the defined service level agreements.
• Direct the continuous improvement of Operations HR management by monitoring performance indicators such as sickness leave, levels of grievances, disciplinary actions etc. to recommend solutions to enhance its working environment and increase colleague engagement.
• Contribute to the design of compensation systems and colleague benefits and incentives programmes to ensure that assets are both aligned with the corporate reward strategy and able to attract, engage and retain valued employees in their specific location.
• To adjust to specific business needs, understand the local labour laws (UK, Russia, USA, Germany) to ensure that the properties have customised and qualified HR support to achieve their objectives.
• Manage department colleagues and teams by overseeing their performance management, recruitment, training, and development to ensure high levels of engagement and competence and motivated work environment while continuing to deploy resources effectively for growth and further strengthening the employee value proposition.
• Preparing opening or takeover HR Critical path to include: HR & Training Team Structure; Data research to support the development of manning guides; Legal support to formalise employment contracts and all supporting documentation; TUPE Recommendations; Recruitment Plan; Communication plan; Pre opening; Training & Development Plan etc.

Talent Management

• Direct the implementation of key HR frameworks within the business units, including recruitment, talent development, organisational development etc. to ensure that the frameworks designed centrally are leveraged to enable world-class human resources management at the hotel level.
• Oversee and develop the Employee Brand Proposition to meet all Recruitment needs (social media, ATS Systems, Universities and Colleagues).
• Manage the effective achievement of objectives through setting individual objectives, managing performance, developing staff and providing formal and informal feedback in order to maximise overall performance and team motivation while continuing to deploy resources effectively for growth and further strengthening the employee value proposition.
• Manage Immigration Regulations ensuring all legal requirements are met and champion the UK Government Sponsorship Management System in terms of Visa applications and approvals.

Financial

• Prepare the department budgets and monitor the financial performance of a given area versus the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon.
• Manage the HRMS System in terms of manpower planning and control, overseeing time and attendance, and approving the monthly payroll.
• Management and control of all third-party contractors, Agency Staff and contractors under IR35 Regulations.

HSE

• Direct compliance to all relevant Health, Safety and Environment management policies, procedures, and controls across the HR Department to ensure that the
• Group provides world class and luxurious hospitality services to its guests and protect the Shareholders’ interests.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s Degree in Business, Human Resources Management or equivalent from an accredited and renowned University.
• 3-5 years’ experience in similar role in a luxury hospitality brand or a recognised blue-chip organisation.
• Strong understanding of the human resources and legal considerations related to managing and/ or developing assets within the relevant regions (UK, Russia, USA, Germany).
• Strong knowledge of key HR frameworks such as employment law, organisational planning, organisation development and talent management.
• Budgeting for large scale projects/operations.
• Capable of developing, articulating, and implementing business strategies and initiatives.
• Possesses strong problem-solving, reasoning, and analytical abilities and a strategic thinker.
• Ability to communicate effectively with executive management in a multicultural, multinational environment and mobilise cross-functional high-performance teams.
• Ability to identify key data sources and utilise data driven insights to effectively improve business decisions.
  

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand, in the hospitality industry.