Digital Product Manager

☞ Pulsant

View: 103

Update day: 11-06-2024

Location: Maidenhead South East

Category: Production / Operation

Industry: Information Technology Services

Position: Executive

Job type: Full-time

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Job content

* Great opportunity to design and drive our Digital User / Customer Experience - based London, Edinburgh or Newcastle - UK wide remit *

Pulsant is looking for an experienced and enthusiastic Digital Product Manager to drive the transformation of our B2B digital customer experience.

The purpose of this role is to take ownership of the vision, requirements, and roadmap for our digital user experience and drive our software development partners to deliver against our goals.

You will be both empathic and structured, able to visualise the digital user experience from the perspective of the client, mapping the customer journey and defining the critical touchpoints within that journey that will drive satisfaction. You will then be able to take the product owner role throughout the lifecycle, ensuring that the delivery team work according to a prioritised roadmap which you will create and manage.

Responsibilities

In this role you will be accountable for the Digital Solution Set, and your key responsibilities would be

  • Track competitor activity and industry best practices
  • Defining the digital product vision and strategy by researching and understanding client requirements, and then creating and articulating product plans and roadmaps to build a best in class digital experience.
  • Ownership of all digital product requirements throughout the lifecycle; capture and prioritisation; initiating and guiding development through the creation of user stories and defining minimum viable product. You will manage and co-ordinate sprints and releases and manage the backlog through to release and benefits realisation.
  • Solving product related problems to ensure the programme stays on track to deliver business objectives and focusses effort on highest value activities
  • Managing project budgets
  • Evaluating the delivered product to ensure it is of the highest standard and delivers the functionality required

Skills and Experience

  • Proven experience in a digital product owner or product manager role evidencing strategic and creative thinking
  • Track record of working within a cross disciplinary, agile product and engineering team, driving your roadmap to through to release
  • Stakeholder and expectation management
  • Demonstrated success in launching high quality digital products and services to market and encouraging take-up
  • Experience of best practices in customer experience and user experience design
  • Experience in defining digital strategy and roadmaps and preparing associated investment cases
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Deadline: 26-07-2024

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