Deputy Restaurant Manager

☞ Relais & Châteaux

View: 109

Update day: 07-05-2024

Location: Ripon Yorkshire and the Humber

Category: Executive management Production / Operation

Industry: Food & Beverages Retail Hospitality

Position: Mid-Senior level

Job type: Full-time

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Job content

Company: Relais & Châteaux jobs Grantley Hall
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Job Description

Deputy Restaurant Manager

Key Responsibilities
  • Operating the Fletcher Restaurant and the other Restaurant outlets to the required five star standards outlined in the Procedure Guidelines.
  • Be able to competently supervise the operation of the restaurant during Breakfast, Lunch, Afternoon Tea and Dinner services.
  • Competently supervise the operation of Room Service.
  • To lead, manage and inspire your staff to deliver outstanding Guest service.
  • Counting cash, reconciling payments ad banking according to company systems.
  • Responsible for rotas/staffing levels
  • To control the atmosphere of the venue, ensure lighting and music are appropriate and inviting, will need to be adjusted at appropriate times of the day.
  • To attend weekly team meetings and feedback management decisions in a positive way, and let the General Manager/ F&B Director know of any feedback that needs to come up from the staff
  • Supervise the set up and breakdown of the restaurant
  • Serving customers directly during busy periods and be able to completely cover the job description of each front of house role
  • Undertake monthly stock takes and overseeing and ordering of stock
Key Skills, Qualities & Experience
  • Be presentable and smart in appearance at all times
  • To make sure every time you interact with a customer you are friendly and talkative, even under pressure
  • To enjoy going the extra mile for guests, in providing them an enjoyable experience
  • When time allows you should be able to enjoy chat with your customers and enjoy yourself
  • To ensure a welcoming and atmospheric ambience
  • To deal with or escalate customer complaints immediately and effectively
Profile description We have an exciting new opportunity for a Deputy Restaurant Manager in our modern dining restaurant, Fletchers.
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Deadline: 21-06-2024

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