Deputy Head of Business Intelligence NHS AfC: Band 8b
☞ St Helens and Knowsley Teaching Hospitals NHS...
View: 107
Update day: 01-06-2024
Location: Prescot North West
Category: Architecture / Interior Design
Industry: Healthcare
Job type: Permanent
Salary: £54,764 - £63,862 a year
Job content
Job overview
Are you looking for a platform for a Senior Business Intelligence role that offers a range of experience and development with an organisation with an outstanding reputation for patient care, talent management and as an employer of choice?
The role of Deputy Head of Business Intelligence offers that. You will shape and deliver the Business Intelligence strategic vision to streamline activities and focus on value added goals, implementing a real time corporate approach to Business Intelligence and a single version of the truth, exploring and utilising world class technologies and solutions.
Assessment Centre: 4th April 2022
Main duties of the job
You will manage the Business Intelligence team and lead the day to day operations of the team with corporate responsibility for the provision and continual development of a high quality, customer focussed and responsive Business Intelligence service.
The Business Intelligence service is part of a fully integrated health and social care intelligence Hub. It offers exciting opportunities for both personal and professional development, to learn and develop across a breadth of different teams.
Working for our organisation
St Helens and Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.
We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man. We are a Major Trauma Unit and the Mersey Regional Burns Unit.
Our ’5 Star Patient Care’ strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.
Our latest achievements include:
- Acute Trust of the Year – HSJ Awards November 2019
- Trust rates Outstanding by the CQC – Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers and Health Service Journal)
- Best acute Trust in England for quality of care for the 3rd year running (NHS Staff Survey)
In the NHS Staff Survey 2020 the Trust scored the highest marks in the following areas;
- Quality of care
- Staff engagement
Detailed job description and main responsibilities
- Provide strategic oversight, challenge and assurance on organisational performance to Board level, delivering business intelligence requirements through significant business intelligence projects, data architecture, supporting statutory obligations, Trust key objectives, quality programmes, service transformation and commissioning.
- Leading the day to day operations of the Business Intelligence Team with corporate responsibility for the provision and continual development of a high quality, customer focussed and responsive BI service to executives, divisional managers and clinicians by ensuring quality system management and BI delivery is in place.
- Develop and sustain effective arrangements which foster and strengthen internal and external relationships, keeping pace and responding to an ever changing landscape.
- Provide support and deputise for the Assistant Director of Information as required.
- Planning and organisational tasks / duties
- Take the lead role in assessing current and future Trust wide and external reporting capabilities and determine the short, medium and long term strategic requirements to ensure effective reporting arrangements can be maintained and strengthened.
- Continually assess the appropriateness of the strategic solutions and build in contingency strategy for areas of uncertainty eg where system implementations or upgrades do not have clear timeframes or where national guidance is unclear.
- Support and prioritise/manage where necessary.
- Plan and project manage key BI developments / changes as required.
- Organise and prioritise own work schedules.
- Deputise for the Assistant Director of Information
- Patient / service user related tasks / duties
- Ensure that effective management arrangements are in place to deliver high quality
data availability and functionality to the users of key Trust-wide systems.
- Continually assess the BI needs of Trust managers and clinicians at a corporate and directorate level in terms of regular reporting requirements, and liaise closely with other Information Managers to define and deliver these.
- Provide Business Intelligence advice and support to managers and clinicians at all levels
- Ensure System upgrades are implemented effectively.
- Responsibilities for resources
- Take corporate responsibility for the provision of Business Intelligence for patient and non patient information to support the statutory, planning and operational needs of the Trust and information requirements of external agencies.
- To work closely with the Data Quality Team to ensure the continued and improvement of information captured and delivered both internally and externally.
- To take responsibility for the extension of the data into all aspects of the Trust’s business operations (not just clinical).
- Develop and implement a programme of audit to test levels of compliance with data collection policies.
- Provide advice and guidance on BI issues at all levels.
- Participate in the local network groups wherever appropriate taking the lead in the development of reports/bids as required.
- Determine the information needs to support the Corporate Performance Management agenda and ensure effective BI systems are in place to deliver such requirements
- Ensure that data protection, Caldicott and security requirements are met in relation to Key Trust Business Intelligence reports and solutions.
- Determine the range of internal checks that need to be developed by the teams and suppliers within the systems. Produce specifications to support procurement of upgrades and negotiate with suppliers to ensure effective delivery.
- Work with the other teams in the department to identify the most effective way of providing data to support the Information department
- Ensure that data protection, Caldicott and information security requirements are met in respect of business intelligence
The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the post holder.
Person specification
Qualifications
- Educated to Degree level or equivalent relevant experience.
- Post -graduate Master’s degree qualification or equivalent relevant experience
- Project Management Qualification.
Knowledge & Experience
- Significant Experience of leading and delivering on IM&T projects which encompass complex change management issues.
- Significant understanding and practical experience of the NHS Commissioning system supported by attendance at high level commissioning meetings with Primary Care and Strategic agencies.
- Experience of leading meetings and project groups both within own area of work and multidisciplinary based.
- Wide knowledge of the structure and political/financial workings of the NHS to appreciate the context in which the role of Secondary Care information Management can be effective.
- Understanding of the Freedom of Information Act.
- Complete understanding of rules, regulations and guidance about the recording of patient activities.
- Working knowledge of the Payment by Results system/regulations and how to apply this effectively.
- Excellent understanding of NHS Frameworks
- Up-to-date understanding of decision support technologies with experience in a variety of data architectures and evidence of ability to select and use appropriate information analysis, visualisation and distribution tools.
- Expert SQL knowledge
- Knowledge of the range of external information sources available to ensure the Trust is able to benchmark its performance.
- Full understanding of the Performance Management Agenda and the technical constructions of key and balanced scorecard indicators.
- A full appreciation of Audit techniques to support the Data Quality agenda.
- Experience of successful engagement with clinicians
- Developing and implementing information strategies.
- Ability to identify problems and recommend solutions.
- Significant years NHS Health Information Management experience or equivalent non-NHS experience encompassing system management, staff and budgetary management, statutory reporting and complex information support, planning and service development
- Excellent understanding of cross agency issues to support community partnership working.
- Knowledge of the Data Protection Act and how to apply it in a health service setting.
Skills
- Excellent interpersonal skills with the ability to communicate effectively both written and orally at all levels within the Trust and with external bodies.
- Writing reports and verbal presentation to individuals and groups of staff/managers
- Able to assimilate and present highly complex information to multidisciplinary staff both individually and in groups, within the Trust and with external bodies. The Information may span a range of areas such as patient information, finance, HR etc.
- Attention to detail, able to identify potential inaccuracies or inconsistencies in sets of highly complex data generated internally or received from external agencies.
- Excellent IT skills with advanced skills in the use of Microsoft Office Products.
- Ability to understand changing pathways of clinical care and apply complex guidance about recording options.
- Must be highly efficient in prioritising own workloads and those of staff in an environment where priorities constantly change.
Other
- Experience of leading and advising executives on Business Intelligence.
- Flexible approach to working hours to ensure internal and external regular and ad-hoc deadlines are met.
- Engage teams in drive for continuous improvement
St Helens & Knowsley Teaching Hospitals NHS Trust are committed to providing an environment and services which embrace diversity and which promote equality of opportunity, we welcome applications from all sections of the communities we serve to enable us to reflect their diversity and improve the delivery of the services we provide.
Any information gathered during the application process relating to protected characteristics as defined by the Equality Act 2010, is gathered for statistical purposes only and is not made available to recruiting managers at any stage of the recruitment process.
As a ‘Disability Confident Leader’ we offer a guaranteed interview scheme for applicants who consider themselves to have a disability and who meet the minimum selection criteria (essential) at each stage of the selection process. You can indicate your wish submit an application under the Trust’s guaranteed interview scheme in the personal information section of the online application form.
Transitional arrangements are in place for EU,EEA and Swiss Citizens following the UK’s withdrawal from the EU. Should you this apply to you, you are advised to familiarise yourself with these arrangements to ensure you continue to have right to work in the UK and how to evidence that right in the future. Please see the document attached to this vacancy. This requirement does not apply to Irish citizens, who can continue to freely enter, live and work in the UK.
The Trust is a non-smoking site. Failure to follow this rule could lead to disciplinary action.
Please be aware, that we may close a vacancy earlier than stated, should a sufficient number of applications be received from which a shortlist can be confirmed therefore you are advised to apply at your earliest convenience. The Trust may contact you during the recruitment process for your feedback on your experience.
If you are having difficulty completing an online application, please contact Recruitment@sthk.nhs.uk
Deadline: 16-07-2024
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