Data Center Engineer

☞ FDS, A DXC Technology Company

View: 108

Update day: 07-05-2024

Location: Billingham Yorkshire and the Humber

Category: IT - Software

Industry: Information Technology Services

Position: Entry level

Job type: Full-time

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Job content

We currently have a requirement for a Data Centre Support Engineer to work as part of a team providing network and infrastructure support across two large data centres in Doxford and Wynyard. The work is varied, on multiple hardware types and primarily during core office hours although they will be a requirement to provide out of hours support. As a Data Centre Support Engineer your responsibilities will include but not be limited to: Provide Installation / Move / Add / Change support in the data centre for scheduled work. On-site operational support for break fix incidents on multiple hardware types. Installation/Decommission of structured cabling and patching. Liaising with specialist remote teams to configure IT equipment on multiple hardware platforms. Troubleshooting connectivity issues including trunk cabling, patching and configuration issues. Coordinate and manage escalations with supplementary service providers and account teams. Provide out of hours support, via an on-call rota, for incident/break fix issues. Maintain data centre documentation including patch schedules and asset inventories. Essential Skills: Ability to apply subject matter knowledge to resolve support issues. Experience of network and server troubleshooting. Ability to use tools and measurements which are compliant with cabling certification process for fibre and copper. Ability to look for opportunities to improve existing processes and workflow designs. Excellent written and verbal communications; ability to listen and interface with both technical and non-technical personnel. Demonstrated ability to recognize and react to situations with a sense of urgency and problem ownership. Hardware installation/racking, patching and base configuration. Knowledge of various vendor equipment including Cisco, HP, Dell, Checkpoint, F5 and Riverbed. Basic knowledge of AC/DC voltage. Ability to adhere to strict data centre guidelines and processes. As the role is based across two data centres, the nature of work dictates that a driving license and access to a vehicle is essential. Apply now for consideration  By completing the application process you agree that ES Field Delivery UK LTD (FDS) may contact you in line with General Data Protection Regulation (GDPR) in connection with your application via the contact details you provided in relation to the vacancy you have applied for. Our Privacy Notice can be viewed at
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Deadline: 21-06-2024

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