Customer Support Advisor

☞ Pertemps Bond

View: 112

Update day: 07-05-2024

Location: Leicester East Midlands

Category: Consulting / Customer Service IT - Software

Industry: Construction Staffing Recruiting Financial Services

Position: Associate

Job type: Full-time

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Job content

Job Type

Full-time, Permanent

Leicester (Temporarily remote working due to COVID-19 but must be flexible to return to the office environment)

Salary: £18,000

Hours: Monday – Friday (within core business hours)

Calling all customer service professionals! Due to recent company growth, my client is now looking to expand their customer service team on a full-time, permanent basis. The ideal candidate will be bubbly, enthusiastic, and confident with the determination to exceed customer expectation and ability to work comfortably under pressure.

The Person
  • Experience of handling high volumes of customer calls/ queries is essential
  • Experience of using Microsoft Office packages
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Ability to work independently, with minimum to no supervision
  • Enthusiastic team player
  • Ability to work under pressure
The Role
  • Provide outstanding customer service
  • Answer incoming customer calls
  • Responsible for maintaining a high level of professionalism with customers
  • Build a good rapport and working relationships
  • Processing orders, online quotations, mailbox monitoring
  • Ensure customer information is kept up to date on the core systems
  • A strong, reliable internet connection and a comfortable, quiet workspace at home is essential*
Interested? click ‘Apply’ now!
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Deadline: 21-06-2024

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