Customer Service Representative
View: 105
Update day: 29-04-2024
Location: London
Category: Consulting / Customer Service Energy
Industry:
Job content
People2people are recruiting for a Customer Service Representative to join a very well known Automotive business. This role is based in South London.
This role will be pivotal to making sure the high standards of the business are upheld. The successful candidate will be responsible for managing incoming calls and customer service enquiries whilst making sure accurate information is given across pricing, delivery times and stock availability.
Paying up to £26,000 per annum, this role also has a bonus structure dependent on performance! Working full time in the office, this role is an excellent opportunity to learn and grow new skills with progression opportunities within the business.
Responsibilities include:
- Always making sure to deliver an excellent level of service to the customers
- Responding in a timely manner to enquiries
- Responding to customers across various channels of communication
- Order processing
- Replying to customer reviews left about the experience of service
- Always acting in a respectful and empathetic manner towards customer queries
- You will have a genuine desire to help with queries from customers
- Excellent communication skills
- High energy and positive approach to all tasks
- Excellent organisational skills and the ability to multi-task
- Confident working on different programs (Microsoft office etc)
- If you speak another language this is a huge bonus!
Operating for over 18 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2022 Outstanding Large Agency, 2023 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.
At people2people, Edge Recruitment and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.
Deadline: 13-06-2024
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