Customer Service Officer

☞ I2I Recruitment

View: 107

Update day: 24-05-2024

Location: Gloucester South West

Category: Transport / Logistics / Warehouse

Industry:

Job type: Temporary contract

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Job content

If delivering outstanding customer service is your forte, we want you!
Join our team as a Customer Service Officer and play a pivotal role in streamlining logistics and operations. In this position, you’ll manage workloads, handle inquiries, and ensure every customer interaction is exceptional.

Madison Smith

Recruitment Resourcer - Temporary Division

Responsibilities

Responsibilities:
  • Efficiently oversee daily logistics workloads, optimising routes and resources.
  • Prioritise tasks to guarantee exceptional customer service and timely responses.
  • Utilise digital tools for accurate data management and record-keeping.
  • Address customer concerns in a professional manner and foster effective team collaboration.
  • Keep up-to-date with policies and implement necessary changes as required.

Benefits

Requirements

Qualifications:
  • Proven experience in various communication channels.
  • Strong proficiency in precise data management.
  • Ability to excel under pressure and handle challenging interactions.
  • Exceptional planning and organisational skills.
  • Previous involvement in administration, customer service, or statutory organisations.
Required Skills:
  • Proficiency in Microsoft Office tools.
  • Excellent communication and customer service abilities.
  • Quick decision-making and effective problem-solving.
  • GCSE level or equivalent in Mathematics and English (Grade C or above).
  • NVQ level 3 in Administration or equivalent practical experience.

Please contact Madisonat i2i Recruitment today for immediate consideration!

We like to speak to every application, but due to the current climate this is not always possible.

If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.

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Deadline: 08-07-2024

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