Customer Service Executive

☞ Sky Personnel Ltd

View: 104

Update day: 01-06-2024

Location: Thame South East

Category: Consulting / Customer Service

Industry:

Job type: Permanent

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Job content

Our Client is looking for an enthusiastic and versatile Customer Service Executive to join the small busy team. The successful candidate will have experience of working in an office environment and of dealing with customers. A friendly and professional telephone manner is essential, together with attention to detail and a willingness to take on a variety of administrative tasks, including order processing and lead generation.

The role reports to the Commercial Manager who has responsibility for all sales and customer-facing activity.

Key responsibilities

Compiling quotes

Processing orders

Dealing with customer enquiries and queries

Managing the sales inbox

Dealing with warranty claims

Chasing up outstanding quotes

Arranging deliveries with customers

Supporting lead generation campaigns when required

Any other tasks that may reasonably be requested

Personal Attributes:
High level of accuracy and excellent attention to detail

Excellent telephone manner and able to communicate clearly

Reliable and versatile

Willingness to go the extra mile to get the job done

Able to contribute effectively to a dedicated and creative team

Own transport

Normal working hours are 9.00am to 5.30pm, Monday to Friday, but some flexibility would be an advantage to suit demands.

If this role is of interest to you, then please contact Liam Jones at Sky Personnel.
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Deadline: 16-07-2024

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