Customer Service Assistant

☞ EllisKnight International Recruitment - Certified B Corporation®

View: 109

Update day: 07-05-2024

Location: Penryn South West

Category: Consulting / Customer Service IT - Software Part-time

Industry: Information Technology Services Staffing Recruiting Retail

Position: Entry level

Job type: Part-time

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Job content

Work with us at one of our client’s luxury sites based in Penryn! If you have excellent rapport building skills and have an interest in working in a client facing role this could be just the opportunity for you!

The working Days & Hours: 24 Hours per week - Monday to Friday

Duration:Minimum of 2 months,

The position will be a mix of reception and site supporting duties, You will deal with students from all over the world, so it is important that you are knowledgeable, polite and possess strong communication skills as well as being active and able to help with getting the accommodation ready for the new students.

The Duties Will Include
  • Management of all enquiries via email, face to face and calls
  • Assist with viewings
  • Ensure the database is kept updated
  • Provide support to the Manager
  • Ensure that all visitors receive a warm and friendly welcome
  • The successful applicant will be expected manage their social media pages, so experience/ familiarity is desirable but not essential as training can be given
  • Due to the nature of working within a small team the successful applicant must be willing to help out in other aspects of the business when necessary, prior training will be given in these areas.
For This Position We Are Seeking The Following
  • Good IT skills
  • The ability to multitask
  • Able to handle lifting and moving furniture
  • Well-presented and friendly
  • Excellent communication skills
  • Able to take ownership of complaints and resolve when necessary
If you feel you have the necessary experience, please apply with an up-to-date version of your CV
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Deadline: 21-06-2024

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