Customer Service Assistant

Job content

What you’ll be doing:
We’re looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service within a university campus for our Universities sector on a part time basis. You’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Exclusive travel discounts with TUI, Expedia, Booking.com and many more

Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more

Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits

Up to 44% off cinema tickets to enjoy your favourite blockbuster

Regular emails filled with the best discounts and savings available

Receive Wow Points every time you spend and use them on a wide range of brands

Un-wind with us with free wellness, mindfulness and exercise classes

You can share all discounts and offers with your friends and families

Contributory pension scheme

Grow your career with our Career Pathways and MyLearning programmes

More about the role:
Could you bring your spark to Universities? Here’s what you need to know before applying:

Your key responsibilities will include:
Serving customers, ensuring they receive an easy and seamless personalised experience

Being knowledgeable about the food service and helping customers with natural service

Representing Universities and maintaining a positive brand image

Handling cash and operating the cash register

Complying with Food Handling and Hygiene standards

Complying with Health and Safety regulations

Who you are:
Our ideal Customer Service Assistant will:
Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride

Take initiative and make decisions that are right for our customers

Be an excellent team player with great communication skills

Have a desire to succeed in your role

Possess the ability to work under pressure

Demonstrate Exceptional timekeeping and reliability

Have a safety-first mind set

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.
Job Reference: com/0709/99523001/52493364/BU #LI-DNP
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!