Customer Service Advisor

☞ Industria Personnel Services Ltd

View: 107

Update day: 07-05-2024

Location: Hinckley East Midlands

Category: Consulting / Customer Service IT - Software

Industry: Consumer Services

Position: Associate

Job type: Temporary

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Job content

Customer Service

Industria Personnel Services Ltd are advertising on behalf of our Client this is a temporary role.

Job Title

Customer Service

About Our Client

Our client is a leading fitted furniture manufacturer, they supply bespoke made to measure furniture for their clients’ homes. An extremely well known, prestigious brand who pride themselves on the quality of their products.

Salary: £17,374.50

Hours: 9am-5pm Monday to Friday

Employment Type: Temporary

Start Date: ASAP

Location

Hinckley

Key Responsibilities & Duties

To ensure customers best interests are at the heart of our decision-making.

To work with other areas of the business to fulfil customer expectations.

Prioritise work queues and keep customer informed.

Ensure system is updated accurately and next action scheduled.

Ensure all data has been accurately recorded.

Ensure the customer has been regularly communicated to and fully understands the next steps.

Understand the customer journey to ensure solutions offered are ‘tailor-made’ for that customer’s experience
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Deadline: 21-06-2024

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