Customer Service Administrator

☞ Enable Futures Recruitment Ltd

View: 103

Update day: 11-06-2024

Location: Cheddar South West

Category: Other

Industry:

Job type: Full-time

Salary: £19,000/yr - £20,000/yr

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Job content

Enable Futures are operating as an employment business on behalf of its client and recruiting for a Customer Service Administrator (Maternity Contract) based near Cheddar, North Somerset. You will join the organisation on a 10-Month Maternity Contract initially, then after the initial ten months a review to permanent contract.

The working hours are full-time Monday to Friday, 37.5 hours per week. The annual salary is £20,000 PA!

The role focuses on effective handling of telephone enquiries and order processing supporting a busy & friendly administration department.

Key Responsibilities

  • Order inputting.
  • Ascertaining stock availability and communicate order acknowledgements and delivery date information to customers.
  • Despatching orders as quickly as possible to our operations team in order to reach customers next day.
  • Administrating the outstanding order book, and despatching back orders in line with planned despatch dates.
  • Handling inbound telephone enquiries.
  • Making outbound calls to customers in relation to their enquiries or orders.
  • Problem solving to meet customer demands.

Experience, Attributes & Skills Sought

  • Excellent communication skills, spoken and written.
  • Proven experience in customer service environment.
  • Computer Literacy - Microsoft Office.
  • Reliable and conscientious.
  • Ability to multi-task and prioritise efficiently.
  • A high level of enthusiasm and self-motivation.
  • A confirmed team player.

Package

  • Cycle to work scheme.
  • 25 days annual leave + 8 bank holidays.
  • Company Pension.
  • Free onsite parking.

The closing date is 10th July 2021 - ToApply:Please follow the application process for the site this job is advertised on email your CV to Rebecca. If you have the transferable skills required Rebecca will call and email with more information and discuss this with you confidentially.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Enable Futures are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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Deadline: 26-07-2024

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