Customer Order Processor

☞ Pertemps Leicester

View: 107

Update day: 11-06-2024

Location: Wigston Magna East Midlands

Category: Executive management Production / Operation

Industry: Staffing Recruiting Retail Financial Services

Position: Entry level

Job type: Full-time

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Job content

Customer Order Processor
Wigston
WFH but plans to return to the office therefore Wigston must be commutable

Calling all customer service professionals! Due to recent company growth, my client is now looking to expand their customer service team on a full-time, permanent basis.

The ideal candidate will comfortable handling in excess of 100 calls per day. Confidence is key with the determination to exceed customer expectation and ability to work comfortably under pressure.

The Person
  • Experience of handling high volumes of customer calls/ queries is essential
  • Experience of using Microsoft Office packages
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Ability to work independently, with minimum to no supervision
  • Enthusiastic team player
  • Ability to work under pressure
The Role
  • Provide outstanding customer service
  • Answer incoming customer calls
  • Responsible for maintaining a high level of professionalism with customers
  • Build a good rapport and working relationships
  • Processing orders, online quotations, mailbox monitoring
  • Ensure customer information is kept up to date on the core systems
  • A strong, reliable internet connection and a comfortable, quiet workspace at home is essential*
Interested? click ‘Apply’ now
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Deadline: 26-07-2024

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