Customer Data Team Leader - Remote

☞ Cignpost Diagnostics Ltd.

View: 117

Update day: 11-06-2024

Location: Farnborough South East

Category: IT - Software

Industry: Staffing Recruiting Management Consulting Financial Services

Position: Associate

Job type: Full-time

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Job content

As the COVID-19 pandemic continues to evolve, there has been a substantial increase in the number of organisations requesting our expertise. To meet rising volumes, we are seeking to recruit a Customer Data Team Leader.

The role of the Customer Data Team Leader is to work closely with the D2C operations team and lab admin teams to investigate any issues with results, to mass upload the results. To work with the home testing team and to upload all staff results through RFID.

Role Responsibilities
  • To be the escalation point when the manager/snr manager is not on shift
  • Managing the team when the manager/snr manager is not on shift
  • Running the manual negative uploads across all D2C sites
  • Running the manual negative uploads for Staff tests
  • Working closely with the labs and making sure they are passing the correct data over
  • Working closely with the D2C operations team making sure all data is correctly passed through RFID and being main point of contact for all issues
  • Working closely with the project team to support from a data side for all new/existing projects
  • Making sure the correct SOP is being followed across all sites
  • Working with CFO to pull different reports for the data team to "clean" through.
  • To keep a close relationship with RFID and to work with them to get different reports etc. to help with sites
  • Becoming a SF superuser

Role Requirements
  • Strong team player
  • Able to work to strict deadlines
  • Attention to detail
  • Ability to pick up new concepts quickly and implement them
  • Comfortable working in a fast-paced environment which is constantly evolving
  • Accurate record-keeper
  • Computer Literate - comfortable using MS Office suite and to navigate an intricate web system.

Benefits
  • 25 days holiday
  • BUPA medical Health Care
  • Simply Health Cash Plan
  • Perkbox
  • Company Pension
  • On site parking
Cignpost Diagnostics is committed to offering opportunities to all persons based solely on competence and individual merit, and not on any irrelevant factor such as age, sex, sexual orientation, gender reassignment, marital or civil partnership status, race, creed, colour, nationality, disability, background or social status. All employees have a duty to promote and comply with the equal opportunities policy.
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Deadline: 26-07-2024

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