Customer Advisor

☞ Adecco

View: 104

Update day: 11-06-2024

Location: Prescot North West

Category: Consulting / Customer Service IT - Software

Industry: Retail

Position: Associate

Job type: Temporary

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Job content

Customer Service Advisor

Do you have excellent customer service skills and enjoy helping customers?

Hours 37.5 hours per week Monday to Friday 8am - 6.15pm

Immediate opportunities are available with our client working on site

As Customer Service Advisor you will be required to work on site dealing with both inbound telephone and online queries from the general public and advising on the best way forward for their employment status in line with government guidance.

There is a 5-day comprehensive training package providing you with all the knowledge required to handle the various call types as well as ongoing support and guidance.

What You’ll Need To Do
  • Provide excellent customer service to a diverse range of customers and employers.
What We’ll Need From You
  • Customer focused and able to deal with customers compassionately.
  • Resilience, able to work in high pressurised environments.
  • Availability for the full duration of your assignment.
  • Proof of your right to work in the UK. DBS clearance is also advantageous, but we can support you with obtaining if you do not currently have it.
Essential Criteria
  • PC literate
  • Be available at short notice
  • No annual leave during the training period (First 10 days)
To apply - please follow this link to interview: https://odro.io/s/84j1r

Health and safety are a top priority with all of Serco’s roles and sites. Our client continues to consult with medical and health experts, and take all recommended precautions in buildings and stores to keep people healthy. Our client has taken measures to promote social distancing in the workplace and taken on enhanced and frequent cleaning, to name just a few.

Adecco is an equal opportunities employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy
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Deadline: 26-07-2024

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