Salary: £13.03 an hour

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Temporary Criminal Justice Administrator - Smart Motorways

Reference no: Thames Valley BL TCL 359815

Pay Rate: £13.03 per hour PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 6 months

City: BANBURY

NPPV Level 2 Vetting

NB: Police Vacancy - only for candidates with a minimum of 5 years continuous UK address history. Please note that this vacancy is subject to a strict security vetting procedure.

Provide a high quality of administrative service within the Criminal Justice Traffic Department (Smart Motorways) working within the National, Force and Departmental guidelines. This includes all aspects of the Fixed Penalty and Camera Detected Offences processes including the administration process of driver education

Key responsibilities:

  • Receive and process evidence obtained from traffic law enforcement equipment & ticket offences, to identify specific traffic offences. Make decisions within established criteria, of which incidents constitute an offence so that notice of Intended Prosecution, Fixed Penalty, Course or Prosecution can be issued appropriately.
  • Interrogate Internal & External systems accurately to identify drivers/owners of vehicles in order to produce, print and serve notices to offending individuals. Undertake routine enquiries in accordance with office working practices to identify and trace offenders and to follow up all offenders who fail to comply with notices. Provides management information as and when requested. Generate and action reports on a daily basis. All accordance with force policy and current legislation.
  • Contribute to the efficiency of information by entering, updating, and retrieving and filing/disposal computer/digital and manually stored case filed information using appropriate systems and databases. Ensure that they are accurately maintained and within the agreed timeframes.
  • Provide appropriate information on disclosure, treating each case individually on its own merits, ensuring information only released to relevant parties within the confines of the Data Protection Act and other legislation.
  • Act as first line contact in answering and resolving day to day queries and problems with minimum referral to Team Leaders. Including correspondence/notices from members of the public, internal departments/Officers, courts and other agencies and/or advice over the telephone.
  • Undertake a wide range of office duties including Scanning, updating filing systems, checking numerical tracking system for completed files and witness statements so that all documentation can be accurately maintained, retained for the specified time and available for reference if necessary.
  • Provide a consistently high quality customer service, challenging working practises and making recommendations for improvement, whilst continually working towards the aims and objectives of the department and the organisation.
  • To attend court to give evidence where required in contested cases, the evidence is not however of a technical nature but to describe the unit procedures for dealing with Officer issued tickets & safety camera offences

NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

NPPV Level 2 Clearance

Qualifications:
  • Good standard of education including excellent numeracy and literacy skills


Experience:
  • Recent experience of working in an administrative role within a customer service environment, including use of databases


Skills & Abilities:
  • Proven time management and organisational skills to manage changing priorities and meet deadlines.
  • Proven ability of clear and concise written and verbal communication with proven interpersonal skills to respond to range of internal/external customers
  • Proven ability to use own initiative and problem solve within a team environment to make effective decisions within tight time constraints


ALD If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via jobs@tclrec.com but please quote both the job reference and job title exactly as they appear below:

Job Ref: Thames Valley BL TCL 359815

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
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Deadline: 25-06-2024

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