CREWS Manager (UK)

Job content

Thank you for your interest in joining our team! Qurate Retail Group comprises six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.

The Opportunity

We are looking for a Facilities (CREWS) Manager for the UK team who would manage the CREWS responsibilities including building operations and maintenance, security, dining services, office services and health and safety compliance.

Reporting to the senior manager, Crews you will over see a team based over two UK sites.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively, engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewellery – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. Worldwide, QVC reaches more than 200 million homes via our 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. In 2021, QVC International served 4.7 million customers and has more than 7,000 team members in the U.K., Germany, Japan, Italy, Poland and China.

Your Impact

• You will develop and maintain sites including building and capital expenditure projects
• You will be responsive to employee concerns and responsible for maintaining a safe work environment for the CREWS team and employees and guests in general.
• You’ll deliver an exceptional employee experience while managing cost and vendor strategies.
• You’ll oversee the management of the outsource relationship with vendors for dining services, housekeeping and Security.
• You will maintain relationships with property management liaisons. Plan and communicate major building services /projects.
• Lead, develops and motivates the CREWS teams, communicates performance goals and priorities.
• You will be responsible for financial budgets leveraging forecasting tools.
• You will ensure that all systems (electrical, mechanical and plumbing) perform at optimal levels observing the statutory and regulatory law.
• Maintain statutory records, certificates and test certificates in an up-to-date and available fashion.
  
  

What You Bring

• Demonstrate customer service, focus on safety, responsiveness, verbal and written communications.
• You’ll develop working knowledge of all areas of the organisation and the ability to develop a clear understanding of our important functional processes and resources.
• You will have experience of working in a matrixed organisation.
• You will develop teams of employees and strategic outsource vendors.
• You will be accomplished in leading change within dynamic work environments
• Experience leading building operations and services
• Build strategies aligned to business and site projects
  
  

#Hybrid

Join us as we enrich life’s everyday moments – including yours. Apply today!

If you enjoy being a part of a team, creating experiences and delighting customers, it’s so you. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation and great benefits, employee assistance/wellbeing programmes, and much more. With friendly teams, ambitious projects and fast-moving careers, working with us - it’s so you!

For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at CareersQI@qvc.com for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles - if you’d like to be considered under this scheme, please indicate this on the application form.

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