Position: Director

Job type: Full-time

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Are you seeking a Credit controller role with some variety? If you would rather work more proactively, supporting our customer with credit control rather than chasing invoices all day, this could be the role for you. This role will be focused on credit control with our retail and wholesale customers.

Refresco UK are part of the Refresco Group a multi-national independent soft drinks manufacturer with 78 manufacturing sites across Europe, North America, and Australia in 15 countries. In the UK we have 6 sites. We work with all the large UK supermarkets plus many well-known branded drinks producers.

Credit Controller – Head office, Kegworth

Monday – Thursday 8:30am – 5pm, Fridays 8:30am – 4pm

Hybrid working (3 days in office, 2 from home)

What’s in it for you?

  • Competitive pay
  • Annual bonus
  • 27 days holiday plus bank holidays with an option to purchase an additional 3 days per year
  • Flexible benefits platform – Cheers!
  • Support from Grocery aid - GroceryAid
  • Career development
As a Credit controller at Refresco you will manage the end-to-end process for our retail and wholesale customers. We work more proactively, rather than reactively meaning you will be reminding customers of an upcoming invoice more so than chasing when it is due. You will also be required to support customer with any queries they have, offering support to them via email and phone.

Duties of a Credit Controller at Refresco

  • Review customer accounts and chase payment of out-standing debt – using telephone, letter or e-mail.
  • To investigate customer debit notes.
  • Raise credit notes when valid or dispute with the customer if they are invalid.
  • Chase payment of invalid deductions.
  • Liaise with the account mangers to discuss problem accounts.
  • Obtain copies of deductions from customers.
  • Chase payment of customer invoices if deducted and are invalid.
  • Keep account managers up to date with deducted customer invoices and advise them when they have reached aged debt
  • Generate non- automatic sales invoices accurately and efficiently.
  • Mail out sales invoices (Non- EDI) daily
  • Post cash receipts, credit notes or journal adjustments promptly to ensure the accuracy of the Sales Ledger.
  • Obtain special prices when necessary from account managers in order that invoices may be generated.
  • Note that this task is primarily undertaken by the Credit Control Manager.
  • Collect Direct Debit payments monthly, as required by Credit Control Manager
  • Daily - review Despatches not invoiced report and resolve accordingly.
  • Complete a detailed monthly report to the credit control manager listing aged debt and the action taken to resolve it
  • Statement printing
  • Raise invoices from PODs
  • Deal with new account opening procedure as required
  • Help maintain and update the manual customer filing system.
  • Any other task as may be deemed necessary from time to time by management.
About You

  • Previous experience of dealing with credit control and or sales ledger
  • You will need to have 6+ month within finance admin
  • Good attention to detail
  • Personable and approachable – you will need to support customer with queries
About Refresco

Our drinks on every table. That’s the Refresco vision. We’re passionate about producing tasty, refreshing drinks but we’re thirsty for more and growing fast. We’re a global business and have invested heavily to expand our manufacturing footprint to make us the largest independent bottler of soft drinks and fruit juices in the world. We currently produce 12 billion litres from 78 manufacturing plants in 15 countries and we’re only just getting started.

Our UK business has six manufacturing plants providing a great place to work for 1800 employees producing own label soft drinks and fruit juices for all the leading UK supermarkets. We also manufacture many of the best-known branded drink’s such as Monster Energy, Innocent, Ocean Spray and Vimto. Whether it’s packed in cartons, bottles, or cans, we ensure that our products are made to the highest quality standards and are on our customers’ table for every occasion!

Refresco are an equal opportunity employer. We are fully committed to diversity and inclusion.

– Credit Controller

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Deadline: 16-07-2024

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