Credit Controller

• Exciting Career Path
• Work for a market leader

About Our Client

My client is the UK’s fastest-growing used car marketplace - our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal.

Founded in 2017, our award winning, technology-led approach has redefined the experience of selling a car, generating thousands of monthly car sales and helping us to grow to a team of over 250 across 4 locations.

They are now valued at over $1 billion and is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding.

Job Description

• Chasing debt on accounts across all customers / dealers
• Producing monthly electronic pdf statements
• Liaising with Dealers/Customers in regards to any payment queries - email, telephone and escalation of queries to the Account Managers and AR Manager to ensure they are dealt with appropriately
• Identifying customers at risk and/or accounts to be frozen
• Liaising with the wider finance team, dealer support and account managers to ensure timely customer query resolution and facilitate collection of overdue debts
• Secure customer remittance advice to ensure correct cash allocation on debtor accounts
• Timely and accurately allocate cash to customer invoices
• Reconciling complex customer accounts
• Monitoring unallocated payments and resolving allocations accordingly
• Monitoring Zendesk inbox for queries to be actioned in accordance with agreed SLAs
• Maximize cash collection and ensure debt KPIs are achieved, reconciliation of payments, managing discrepancies and disputes

The Successful Applicant

• Proven or recurring success in an credit control role
• Analytical approach and keen attention to detail - enjoy reconciliations and working with numbers
• Strong understanding of of aged debt reports
• Time management skills
• Flexible, adaptable and confident in own initiative
• Ability to interpret data from various sources accurately and at pace
• Excellent communication skills, comfortable dealing with internal and external stakeholders
• Motivated to become a trusted advocate for credit control in driving business processes
• Skilled in the use of Google Sheets or MS equivalent

What’s on Offer

• A competitive salary
• BUPA private health insurance
• Annual learning budget with Learnerbly
• Enhanced Maternity/Paternity leave
• Flexible working (approximately 2-3 days in the office a week)
• The option to work remote for a full month each year
• Pension Scheme
• Discounted Calm membership
• Cycle to work scheme
• A fun working environment with regular social events
• The chance to join a rapidly growing company that cares first and foremost about its people
• Fast career progression and the ability to develop your own skills and experience quickly