Credit Controller

☞ Translation Empire Ltd

View: 112

Update day: 07-05-2024

Location: Rochdale North West

Category: Accounting / Auditing Finance / Bank / Stock

Industry: Translation Localization

Position: Director

Job type: Full-time

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Job content

Description & About Us

We are seeking a talented Credit Controller to support our expanding business. You will be working in a busy accounts department, responsible for chasing overdue invoices, dealing with invoice queries, answering emails and the telephone. This is an exceptional opportunity to join a reputable organisation who are looking for an ambitious, resilient and talented individual to join the team. Based at our head office in Rochdale, we require a Credit Controller with a background in credit control and/or finance with strong inter-personal skills.
EMPIRE GROUP is on a mission to revolutionize the translation & interpretation industry. Since, its establishment in 2001, the company is providing professional interpreters mostly to public sector organizations in the UK. We have been supplying interpreting and translation services local and nationwide covering 200 core languages and dialects throughout the UK. To date our 100,000+ strong work force of face-to-face interpreters speak over 435 languages and dialects as well as rare and exotic languages. Our 1,000+ translators are all UK based with a cover for over 200 languages which can be translated to and from English. We have robust systems to manage our pool of translators and interpreters across the country.
Our Vision:"To become the UK’s leading provider of translation, interpreting and related services for the public and private sectors."
Our Mission:"To provide outstanding services that bridge the language barrier while respecting and celebrating cultural diversity."
We value: PEACE - People -> Ethical Conduct -> Assured Excellence -> Clients-> Equality & Diversity
The Job
  • Collecting due and overdue debts
  • Reducing debtor days
  • Contacting individuals or business customers when payment is overdue
  • Processing payments and updating our bespoke system accurately once payment received
  • Producing monthly debtor statements
  • Identifying potential bad debts and escalating these to the Credit Control manager as required
  • Processing and generating reminder letters and statements
  • Working and achieving monthly collection targets
  • Dealing with customer queries punctually and effectively
  • To actively drive the reduction in invoice queries within the wider business
  • To highlight any issues to the Credit Control manager that may impact cash collection
  • Provide a high standard of customer service at all times
  • Provide timely and accurate reports to the business
About You
  • Minimum of 1 years’ credit control/finance experience in the last 3 years
  • Strong and confident telephone manner
  • Strong problem solving skills with attention to detail and time management skills
  • Relationship management with key-stakeholders
  • Hands on approach
  • Enthusiasm and resilience
  • Strong communicator with excellent inter-personal skills
  • Solid IT skills and be technology savvy
  • Working knowledge of Microsoft Office (Word, Excel and Outlook)
  • Ability to make decisions using good judgement both quickly and efficiently
  • Ability to work under own initiative
  • Ability to maintain confidentiality and integrity at all times
Company Snapshot
  • A highly successful and profitable Interpreting and Translating business.
  • We have a bank of over 100,000 Linguists who speak 500+ languages / dialects across the UK.
  • We service large contracts for Public Sector organisations across the UK.
The Package
  • A salary to suit you - only wanting to attract the best
  • A superb benefits package
  • Local parking
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Deadline: 21-06-2024

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