Conference & Banqueting Operations Manager

Job content

The Elvetham Hotel:

The Elvetham Hotel is an elegant country house hotel in Hampshire, rich in history and set in 35 acres of beautiful gardens.

The hotel is one of the most historic sites in Hampshire entwined in the British Royal Family. The site can be traced back to as early as the 800’s AD.

Today the Estate consists of 91 bedrooms shared between the Main House and The Stables, as well as four unique and flexible function rooms.

Role : Banqueting Manager

The Elvetham hotel is looking for an enthusiastic, passionate, and authentic person to join and lead the newly created Banqueting Department!

What’s in it for me?

Live-In Accommodation Opportunity!

F&B discounts and £45 rooms at all Axiom Hospitality Hotels (yes, this includes our 4- and 5-star hotels in London!)

Yearly complimentary Axiom Xcape stayover after one year of service

28 days holiday including bank holidays (pro-rata for part-time) increasing by 1 day each year of service up to a maximum of 33 days

Discounts across retail, restaurants, events and more, through our Hapi Hub benefits portal

Access to our Employee Assistance Line to support your Mental Health and Wellbeing

A growing team with great training, progression, and promotion opportunity

Refer a Friend scheme!

What will I be responsible for?

• Determining the number of table waiters and servers required.
• Scheduling and assigning daily operations of banquet staff.
• Planning the venue layout according to the number of guests and the type of event.
• Ensuring increased customer satisfaction.
• Arranging and maintaining all banquet requirements.
• Supervising the placement of tables, chairs, cutlery, plates, glasses, table linens, centrepieces, heating lamps, serving utensils, and carving stations.
• Hiring, training, and supervising your team members.
• Scheduling reservations and making note of special requests.
• Maintaining a record of pending bills and ensuring timely payment.
• Discussing sales contract details with the banquet sales director and the head chef.
• Consulting with the Head Chef regarding the timing of meal courses to be served.
• Planning and checking venue setup.
• Managing food and beverage requests effectively.
• Conducting banquet facilities within budget.
• Maintaining the quality of service.
• Maintaining strict sanitation and cleanliness standards at all times.
• Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables.
• Managing the availability of liquor and soft drinks, when required.
• Determining the number of servers and placement of items.
• Ensuring timely food service and clearing of tables.
• Calculating food budget and labour costs.
• Offer inputs in F&D marketing activities.
• Proper maintenance of glassware, linen, equipment, and other cutlery.
• Preparing work schedules and completing documentation in a timely manner.
• Answering customers’ questions and accommodating special requests.
• Preparing and maintaining budget sheets/records.

Is this Banqueting Manager role right for me?

Results focused with an overwhelming desire to succeed.

A passion for the Food and Beverage industry and keeping up-to-date with trends.

Highly self-motivated, confident, decisive, and able to work with limited supervision.

Innovative and forward thinking.

Having these core skills will put you one step further to joining Axiom Hospitality!

At Axiom Hospitality we offer our people a world of opportunity.

At Axiom Hospitality, we drive the performance of hotels in prime locations to deliver value to our investors and owners.

At Axiom Hospitality we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations.

We are proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills.

Job Types: Full-time, Permanent

Salary: £28,000.00 per year

Benefits:

• Canteen
• Company pension
• Discounted or free food
• Employee discount
• Flexitime
• Free parking
• Health & wellbeing programme
• On-site parking
• Store discount

Schedule:

• Flexitime
• Monday to Friday
• Weekend availability

Work Location: In person