Complaints Handler - Telecoms
View: 102
Update day: 07-05-2024
Location: Salford North West
Category: Telecommunications
Industry:
Job type: Permanent
Salary: £23,000 - £25,000 a year
Job content
- Opportunity to work for a leading Technical business
- Excellent benefits
About Our Client
Our client is a leading technical provider, with a great reputation on the market. They are looking for Complaints Handlers to join the team, as they are going through a period of growth and are looking to expand the team. This role offers excellent career progression, working in a friendly and supportive team environment, within their state of the art offices based in Salford Quays.
Job Description
Duties of the Complaints Handler will be:
- Identify the root cause of issue and look for areas to improve on
- Deliver outstanding customer service
- Supporting customers with a resolution
- Taking ownership
- working effectively & in a timely manner
- Understand the customers view points
- Working collaboratively with all areas of the business
The Successful Applicant
The successful Complaints Handler will have the below skills:
- To understand customer requirements. responding with professionalism and effectively use your organisational skills.
- Ability to work to targets & deadlines
- Previously worked within customer resolution management
- Excellent communication & organisational skills
- Ability to negotiate & offer resolution
- Resilient
What’s on Offer
Job offer
- Salary £23,000 - £25,000 DOE
- Great company benefits
- Hours Monday - Friday 9am - 5pm
Deadline: 21-06-2024
Click to apply for free candidate
Report job
SIMILAR JOBS
-
⏰ 26-06-2024🌏 Penrith, North West
-
⏰ 20-06-2024🌏 Chester, North West
-
⏰ 11-07-2024🌏 Manchester, North West