Commercial Property Manager (Senior Surveyor)

Commercial Property Management (Senior Surveyor)

Glasgow or Edinburgh

Scope

Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors.

Established in 1896, Knight Frank now comprises a global network of over 330 offices.

Based in our Glasgow or Edinburgh office the Property Asset Management department is looking to recruit a Senior Surveyor to work on a Regional portfolio working for a variety of clients with a property and asset management mandate.

The role is to work in a dynamic team that looks after a predominantly commercial portfolio. Our responsibilities include contributing to the client’s strategy for the portfolio, asset management, development, leasing, property management and facilities management. The role is therefore varied, and every day is different.

Responsibilities

• To build and maintain goodwill and trust with prospective and existing clients at all times in order to foster the professional image of the Partnership.
• To provide high quality day to day asset and property management of an exciting mixed use Regional portfolio with a “hands on” and proactive approach.
• In time, and initially under supervision, to take full responsibility for providing all property asset management advice for a portfolio of assets.
• To liaise with the client accountant to review rent raising reports to ensure that all rent and service charge demands are sent out in a timely manner.

• To liaise with the credit controller to ensure all rent and other monies are collected and proactively manage payment plan applications and arrears recovery

• To produce annual service charge budgets and reconciliations and undertake regular service charge expenditure monitoring in liaison with the building manager. FM and client accountant.

• To instruct and liaise with the building manager/FM and building consultants in respect of repairs and planned maintenance programmes and refurbishment projects

• To liaise with the client’s insurance brokers in connection with the annual insurance renewal providing information as required and to manage any insurance claims

• To build good landlord-tenant relationships with the tenants, meet with them on a regular basis, and be the main point of contact

• To carry out regular property inspections

• To liaise with the building manager (and any other required consultants) and oversee the approval of tenant’s fit out works

• To deal with all tenant applications for alterations, subletting’s, assignments, and wayleaves and liaise with the client’s solicitors

• To undertake direct and oversee other departments/ 3rd party advisers to execute lease transactions where necessary.

• To efficiently produce high quality reporting materials on both a regular and ad hoc basis and to report concisely via memos and summary reports if required.
• To proactively manage consultant and contractor relationships, and relationships with other Knight Frank departments (including cross selling).
• To perform other tasks delegated by the team leaders as required.

Professional experience and personal skills profile

Qualifications/Education Required.

• Degree educated
• MRICS

Career Experience Required

• Property Management experience (mandatory)
• Experience of Property Management software and systems
• Experience of working across a variety of asset classes.

Particular Aptitudes/Skills Required

• Analytical skills and good Excel experience.
• Ability to work collaboratively in a team to achieve and exceed goals.
• Driven and motivated and able to manage multiple deadlines and changing priorities with the ability to motivate and direct others where appropriate.
• Entrepreneurial attitude and the ability to provide solutions and options when confronted with new situations.
• The creativity to produce clear, concise and accurate reports and other written communications.
• The commitment and determination to act effectively and professionally on behalf of the client.

• The capacity to respond effectively and professionally towards other parties with whom business is being carried out.
• Have a high attention to detail, well organised and a good initiative level and a pragmatic common-sense approach to management.

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