Commercial Manager

Capita

View: 106

Update day: 01-06-2024

Location: Darwen North West

Category: Other IT - Software Sales

Industry: Outsourcing Offshoring Telecommunications

Job type: Full-time

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Job content

Become a Commercial Manager with Capita Experience

As a Commercial Manager, you will:

- Assess the revenue opportunity versus the risk & cost profile of the pricing/commercial model

- Support and lead the contract negotiations including the supplier negotiations and flow-down

- Provide proactive contract management and manage commercial implications of service performance

- Manage in-life contract changes

- Advise on strategic commercial implications resulting from legal & regulatory changes

- Support & advise on the commercial dispute management strategy

- Define & oversee adherence to commercial policies & procedures

- Own and apply commercial scrutiny via governance gates e.g., divisional and group contract review committees What you’ll be doing:

Specifically in relation to BBC TVL and BBC Audience Services:


  • Assist the sales team to secure profitable and deliverable new business
  • Provide commercial support in deal shaping, negotiations & contracting
  • Review pricing of existing and new business proposals to ensure they are aligned with company margin, risk and contingency provisions
  • Ensure all customer and supplier bids/contracts are approved and reviewed in line with deal approval governance and policy prior to submission/signature
  • Identify, manage and report on key commercial / legal risks (legal risks to be communicated to Legal function and ongoing appropriate support / liaison to be maintained)
  • Be one of the point of contacts for principal client contract(s) and provide in-life client contract management support
  • Review, interpret and advise on existing contract rights and obligations
  • Support change management of contracts including production of BAU contract variations
  • Support production of regular contract reporting in line with governance and contract requirements
  • Ensure that contract records are maintained and accessible as directed
  • Record, ratify and circulate commercial / negotiation meeting minutes when required
  • Support the business by owning and performing the ongoing admin of contracts (including the provision of contractual templates / tool kits, and delivering notices)
  • Support of sub-contractor relationship management.

What we’re looking for:


  • Solid contracts experience and demonstrable track record of owning and delivering pre and post contract activity, including:
  • Good understanding of bid preparation and submission processes (ITT, RFP, BAFO)
  • Ability to identify and analyse key commercial risks such as KPIs, SLAs, contractual dependencies and milestones
  • Strong contract drafting and negotiation skills
  • Strong knowledge of contract law and its application in SW / IT / BPO environments
  • Good working knowledge of GDPR Good basic financial acumen (P&L, cashflow, balance sheet) and understanding of financial modelling, contract pricing and differing pricing models
  • Producing reports and summaries (ad hoc and regular) which clearly articulate key matters for a senior and/or non-commercial audience
  • Diligent in document record-keeping and maintenance of audit trails
  • Starter - Finisher: seeing activities through to successful completion
  • Resilient and self-motivated
  • The ability to prioritise, meet deadlines and work under pressure
  • Have confidence in seeking support, input, guidance appropriately and when required
  • Good communication skills

What’s in it for you?


  • A competitive basic salary and benefits
  • 23 days holiday (rising to 27) with the opportunity to buy extra leave
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave...and plenty more
  • Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
  • You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

About Capita TVL

At Capita TV Licensing, we’re supporting the world’s oldest national broadcaster. We’re harnessing the latest technology to ensure that the BBC can continue to create high-quality, independent programmes which inform, educate and entertain millions of people around the UK and the world. Our teams visit four million addresses each year to check for license evaders and they generate over £65 million of revenue, helping to fund the running of the BBC. Join us and discover better as you shape the future of public television.

What we hope you’ll do next:

Click ’Apply now’ to fill out our short application and send us your CV.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees .

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Deadline: 16-07-2024

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