Sales Advisor
View: 109
Update day: 07-05-2024
Location: Rotherham Yorkshire and the Humber
Category: Sales
Industry: Information Technology Services Staffing Recruiting Financial Services
Position: Associate
Job type: Full-time
Job content
Salary: £18,525 OTE up to £24,525Location: Working from home, will need to occasionally come into our Dearne Valley site for meetings so must live within 30 miles of the site.
Hours: Full-Time 37.5hrs - Flexible working hours
Job Title
Sales Advisor
Job Description
Drive sales satisfaction as a Sales Adviser
Join our friendly team as an inbound sales adviser, and you’ll promote and sell products and services with a focus on customer retention and satisfaction. The majority of your time will be spent supporting customers in all aspects of their mobile phones. It could be setting up new contracts, upgrading, working through solutions with customers to help retain their business.
We’ll provide you with all the training you need to feel confident in this role, and we’ll give you lots of ongoing support too. Positive, empathetic and driven, you’ll proactively question your customers to ensure you’re finding the right upgrade and products for them. This role will see you help customers and get rewarded with customer satisfaction and financial incentives.
What You’ll Be Doing
- Making outbound calls in a virtual contact centre
- Delivering a service which makes your customers feel valued
- Offering products and services to existing customers to aid customer retention.
- Excellent communication skills
- A talent for learning new skills, processes and technology quickly
- The ability to think on your feet and adapt to different situations
- A good listener, who’s empathetic and patient
- A private home working environment with suitable broadband connection and a quiet space to work.
At Capita Customer Management, we’re transforming customer experiences. Our expert teams handle more than 100 million customer conversations every year across phone, email, web and more. We’re partnering with clients like O2, Transport for London, Samsung and RSPCA, and have 19 contact centres across the UK, India, Poland and South Africa. Join us and discover better as you find new ways to delight customers.
What’s in it for you?
- A competitive salary
- 22 days’ holiday plus public holidays
- Pension scheme and a childcare scheme
- Monthly incentive scheme
- A wide range of discounts on everything from retail, to health & wellbeing, travel and technology.
What Will Happen Next
- Choose apply now to fill out our short application
- Your application will be reviewed by our global recruitment team
- We will invite you to take part in an interactive game based assessment called Arctic Shore Assessment. Please look out for an email from assessments@arcticshores.com and complete as soon as possible
- Once you have completed your assessment you will be invited to a video interview with a member of the recruitment team
Location:
Rotherham
,
United Kingdom
Time Type
Contract Type:
Permanent
Deadline: 21-06-2024
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