Cluster Manager - Testing Services

Cluster Manager - Testing Services
South Birmingham - some home working

3-6 Month Fixed term contract

40 hours per week, Monday to Friday with some weekend work where required

£17.62 per hour

Here at Serco we’re helping the UK Government address the challenges posed by Coronavirus - and to actively support them in combating the spread of the disease we’re now recruiting for a Cluster Manager to oversee vital testing programmes in South Birmingham.

Reporting to the Regional Manager, this role will see you take overall responsibility for running multiple Local Test Centres, ensuring that all service users have a positive experience and that all health and safety measures are in place and adhered to. Other tasks will include:

• Staff management, ensuring sites are appropriately staffed at all times.
• Cost management.
• Engaging with internal and external stakeholders at all levels, including members of the public, local authority, law enforcement and the media,
• Take responsibility for infrastructure and PPE stock levels.
• Provide accurate and up to date reporting.
• Instilling culture into the sites by supporting the site lead on all requirements
• Liaison with stakeholders on emergency response for issues with infrastructure

Full NHS PPE will be provided; however, we must insist that applicants are not shielding and have no underlying health issues. Your safety is of paramount importance.

These roles are Fixed Term Contracts which are expected to last between 3-6 months. We do ask that you are available to start work immediately.

What you need to do the role

Working in an environment where you are potentially dealing with high emotions and to tight deadlines isn’t always easy, so first and foremost you’ll need to have the confidence, communications skills, and the calmness under pressure it takes to work with a wide range of service users and stakeholders.

We ask that you have a strong Operations Management background, with previous experience of managing a large workforce and key relationships with a number of stakeholders and a full UK driving licence.

This role is 40 hours per week Monday to Friday with some weekend work where required.

Due to the necessity for travel between sites, it is essential that you hold a full UK driving licence to be considered for this role and are happy to travel between sites across South Birmingham.

Lastly, this role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office.

Please apply today to register your interest.

Why Serco

Meaningful and vital work: The testing roles are vital in protecting our employees and those entrusted to our care from harm; and ultimately helping to stop the spread of the virus.

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways in this completely new team.

Great people: As well as care for our communities we also care for and support one another. We are a motivated team who will encourage you and help you to succeed.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco supports fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).

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