Clinical Team Administrator/Secretary

Job content

Job Summary

We are looking to employ a hardworking, conscientious individual who will work as Clinical Team Administrator for adult mental health based at Auckland Park Hospital, Bishop Auckland.

The successful candidate will be required to deal with members of the public via telephone, use Systemone1 Electronic Care Record to undertake daily tasks. This role requires the individual to be able to work with a range of professionals.

Main duties of the job

The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work. They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users and their families.

As a team player, you’ll be able to prioritise your work in order to meet deadlines and have a customer focused approach. Previous experience of working within the NHS is desirable but not essential, as full training will be provided.

You are required to have NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale) ITQ Level 2 or equivalent or willingness to work towards,Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above, experience of working in a busy administrative environment and be proficient in the use of MSOffice with experience of patient records systems.

About Us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job Description Job Responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Qualifications

Person Specification Qualifications Essential

• Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
• ITQ Level 2 or equivalent or willingness to work towards
• Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
  
  

Experience Essential

• Significant administrative experience
  
  

Desirable

• Administrative experience in a clinical environment
• Experience of handling monies and working within financial guidelines
  
  

Knowledge Essential

• Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines
• Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook)
• Understanding of confidentiality and the associated legal and policy requirements
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Auckland Park Hospital

Bishop Auckland

DL2 2TS

Employer’s website

https://www.tewv.nhs.uk/ (Opens in a new tab)