Client Service Partner (Private Equity Portfolio Companies)

Job content

The opportunity

Client Service Partners (CSP) of PE portfolio companies are critical members of the core Private Equity Markets team.

They are responsible for working alongside large cap PE account teams to open up and build strong client relationships in order to drive cross-service post-deal sales opportunities across a number of PE portfolio companies, ultimately turning these investees into significant clients of the firm in their own right.

Your Key Responsibilities

• Work very closely with the PE house account and deal teams, build trust and relationships directly at investee company level
• Understand investee/sponsor’s strategic intentions and management skills capability
• Identify and position for post deal Value Creation opportunities, across the full spectrum of EY services
• Secure and lead on initial opportunity-opener meetings with c-suite; ask questions and operate with confidence in potentially vague circumstances / meetings without a clear agenda
• Lead / catalyse coordination of cross-SL EY teams through the sign to close and subsequent post deal phases to fully maximise the opportunity to EY - bringing rigour, sustained focus and the broadest mindset
• And ultimately ensure we have full and active account teams around these investees
• Focus on exit opportunities and oversee the relationship throughout the ownership cycle in order to best position for sellside/exit readiness work
• Understand permissible services and Independence restrictions
  
  

Skills & Attributes For Success

• Operate at ‘speed’ – aligning to the fast pace and demanding culture common within the PE market
• Significant experience of client service, relationship management or business development experience in the professional services and solutions arena.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation
• Strong business/commercial acumen and an understanding of major industry sector trends preferred with experience in delivering client-focused solutions based on customer needs
• Work as an extension to the Fund team (share insights and tightly connected) and in solo capacity to drive activity on the portfolio companies
• Proven sound judgment and flexibility in balancing multiple project requirements, tight deadlines, and keeping people and projects moving on schedule, with high attention to detail
• Facilitate slick ‘hand overs’ between service line teams and provide continuity of relationship to the client
• Experience of working in the Life Sciences, TMT, Consumer/Retail, AM&M or Business Services industry a plus
• Understand the deal lifecycle and services that EY can provide throughout
• Easily gain clients’ and colleagues’ trust and confidence
• Be seen by clients to be bringing the best of EY in a responsive, helpful manner – with a mindset that is “I am here to coinvest my time with you to make you a successful portfolio company management team”
• Drive commercial outcomes that align with the interests of our clients
• Operate as a peer to the c-suite in a complex eco-system of teams, alliances and clients to drive better solutions
• Grow ‘break-in’ accounts and develop new opportunities as we solve clients problems and add value to them
• Create, shape and support wider EY teams to win big deals
• Make bold decisions and is drawn to high profile, challenging projects
• Prioritise effectively; understand and navigate complex organisational structures
• Build effective, diverse and inclusive networks; promote EYs and own personal brand
  
  

What We Offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
  
  

Please note

Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters!

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The Exceptional EY Experience. It’s Yours To Build.

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