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Vacancy: CB1 Medical Patient Services Administrator

About CB1 Medical:

CB1 Medical is a leading provider of medical cannabis services, dedicated to improving patient care and access to treatment. We are committed to delivering exceptional service and support to our patients, ensuring their needs are met with professionalism and compassion. The Team are currently looking for an enthusiastic and

Position Overview:

The Team are currently seeking for an enthusiastic and dynamic individual to join the team as an Patient Services Administrator. Reporting to the Patient Services Manager and Patient Services COO, the successful candidate will play a crucial role in managing patient correspondence, coordinating appointments, and delivering high-quality customer service.

Key Responsibilities:

  • Represent CB1 Medical with professionalism and integrity.
  • Manage patient inquiries, appointments, and general correspondence.
  • Provide outstanding customer service to patients, colleagues, and external partners.
  • Assist colleagues and provide cover as directed.

Essential Qualifications and Skills:

  • Proficiency in SystmOne is essential.
  • Strong IT skills including email, Word, and Excel.
  • Demonstrated ability to deliver excellent customer service.
  • Capacity to work under pressure and adapt quickly to change.

Desirable Qualifications:

  • Previous experience in a medical environment or Medical Cannabis Clinic.
  • Familiarity with medical terminology.

How to Apply:

If you are passionate about making a difference in patient care and possess the necessary skills and qualifications, we invite you to apply for this exciting opportunity. Please submit your CV and a cover letter outlining your relevant experience and why you are interested in joining CB1 Medical to wh.hr@nhs.net

CB1 Medical is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: £13.00 per hour

Expected hours: 37.5 per week

Benefits:

  • Employee discount
  • On-site parking

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: In person

Application deadline: 10/05/2024
Reference ID: CB1ADMIN042024

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Deadline: 14-07-2024

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