Job type: Full-time

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At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.And we have huge ambitions.Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come.So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.Would you like to use your hands-on experience and skills to join a progressive company?We currently have a Catchment Operator position available for a motivated individual to join our team based in Camborne, Helston & Lizard areas. Joining us on a permanent, full-time basis, you will receive a competitive starting annual salary of £25,500 with opportunity to enter onto Level 1 of the progression scheme after 1 year service. Levels range from 1 to 5 with a salary of up to £31,767 at Level 5. Plus, excellent benefits and a company van provided. In addition to this, you will also receive a salary uplift allowance for taking part in the standby pattern of 1 week in every 5 on call, as well as call out payments and overtime.About The RoleAs Catchment Operator, you will operate and maintain multiple Wastewater Treatment works within the area. The catchment includes Camborne, Helston, Hayle, and The Lizard ,so it is essential to live locally for this reactive role. In this role, you will be protecting the environment, enhancing river quality, and helping us to deliver one of our essential services.What you’ll be doing:
  • Carrying out on-site monitoring of treated wastewater and associated plant
  • Responding effectively to site conditions and instrument monitoring information
  • Storing and handling chemicals in accordance with COSHH, QMS Procedures and relevant Health and Safety standards
  • Carrying out calibration and first-line maintenance on instruments & mechanical equipment
  • Using PCs, tablets and other computer hardware and software
  • Carrying out grass-cutting, weed-killing, and general maintenance in order to maintain site conditions
  • Providing thorough, accurate and timely feedback of activities completed
  • Adhering to schedules, business rules, and procedures
  • Liaising with Area Manager and Field Support Centre to ensure schedules are optimised
  • Dealing effectively with customer queries when directly approached and passing information up the management line where appropriate
  • A flexible working pattern is in operation which includes undertaking standby and call-outs and working evenings and weekends on a rota basis
  • Travelling throughout the region and assisting other zones as necessary

What we are looking for:
  • A full UK Driving License
  • 5 GCSEs or equivalent in Maths, English and a Science subject desirable
  • An NVQ 2 qualification in Wastewater operations is desirable but full training will be given
  • Experience of working in a team and an understanding of the importance of teamwork
  • Experience of Health and Safety and an understanding of the importance of it
  • Previous experience of operating and maintaining complex processes and working with modern technology is desirable
  • Proven experience of working with computers, tablets and various applications/software packages
  • Common sense approach to fault finding
  • Commitment and drive to succeed within a team environment

What’s in it for you:At South West Water, we don’t all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people’s hard work and commitment, we offer an excellent range of benefits:
  • Generous holiday allowance plus bank holidays
  • Buy or sell annual leave to offer you extra flexibility
  • Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
  • We offer free car parking at the majority of our sites
  • Take up to 26 weeks’ additional maternity leave
  • Share your parental leave and split your time off to care for your child how you choose
  • Invest in Pennon Group plc through our employee share schemes
  • We support our people by offering a free, confidential Employee Assistance Programme
  • Look after your wellbeing with our Champion Health support platform
  • Enjoy free eye tests and discounts on frames and lenses at Specsavers
  • Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
  • A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more
  • A discretionary Bonus
  • Competitive Contributory Pension
  • And plenty more!

Closing Date: Sunday 3rd September 2023If you are looking for a new challenge, please click apply now to be considered as our Catchment Operator- we look forward to receiving your application.Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.Our core values which are essential to our success are:
  • Trusted - We do the right thing for our customers and stakeholders
  • Collaborative - We forge strong relationships working together to make a positive impact
  • Responsible - We keep our promises to our customers, communities, and each other
  • Progressive - We are always looking for new ways to improve and make life better

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Deadline: 27-06-2024

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