Care Navigation Senior Programme Lead: Control Centre

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Care Navigation Senior Programme Lead: Control Centre

As part of the development and growth of Care Navigation Services (CNS), an exciting new role has been created as the Care Navigation Senior Programme Lead: Control Centre. The purpose of this role is to provide senior leadership, oversight and management expertise to SCW’s Care Navigation and Control Centre service offers. The post holder will have specific responsibility for service delivery management of high profile, and/or complex programmes of work on behalf of CNS as part of an SCW multidisciplinary team. This is will include being the main point of contact within SCW in relation to control centre activities for this programme(s) of work and being part of the senior team who manages the customer relationship on behalf of SCW.

This role would be suitable for an experienced and enthusiastic senior manager with a desire to work within the NHS, ensuring value for public money and helping to improve outcomes for patients. The role presents an exciting opportunity to further develop professional and programme management skills at a senior level. Using the experience gained in previous roles to develop a person-centred and outcome focused approach to control centre delivery as part of CNS and manage high profile, and/or complex programmes of work on behalf of CNS.

For further details / informal visits contact:

Name Sarah Warren Email address sarah.warren16@nhs.net Telephone number: 07920535158

This is an exciting time to join NHS South, Central and West.

We are one of the largest commissioning support units in the country, providing support and professional expertise for over 70 NHS and non-NHS customers, including clinical commissioning groups, NHS England, local authorities, foundation trusts, social enterprises and other health-related organisation’s.

We’re supporting clients whose vision and quest for innovation requires us to be flexible, adaptable and open to adventure; giving us the freedom to work in new ways, looking at things from a different angle and challenging the norm.

We are an equal opportunities employers committed to attracting and retaining the best people in order to provide the best possible services to our customers. Our staff enjoys challenging, rewarding roles, supporting our customers to improve their local health and care services.

We want our people to fulfil their potential so we offer a wide range of training, opportunities to gain qualifications as well as access to coaching, mentoring schemes and employee wellbeing and support for a healthy work-life balance.

SCW were selected as an NHS Employers Diversity and Inclusion Partner for three consecutive years 2015-2018 and are now proud to be Alumni of this programme.

If you are successful in your application, we will value your experience, your contribution and we will give you the knowledge to succeed as part of your specialist team and as part of our organisation.

Our values

Patients First: our sole focus and inspiration is to help commissioners improve the quality of patient care, treatment and experience.

Aspirational: we deliver excellence, and celebrate innovation. This drives us towards becoming the best.

Collaborative: we build effective partnerships, whilst focusing on delivery. We work towards achieving shared goals.