Care Liaison Advisor

☞ Acacium Group

View: 106

Update day: 07-05-2024

Location: Midsomer South West

Category: Other

Industry: Staffing Recruiting Financial Services Hospital & Health Care

Position: Associate

Job type: Full-time

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Job content

Location/Department: Home-based with some travel around the Somerset region

Salary:£23,000

About Us

As part of Acacium Group, CHS Healthcare is a trusted provider to the NHS since 1995, we are the UK’s largest independent provider in hospital discharge management and continuing healthcare services across all four NHS regions in England. We are a dynamic and expanding company, bringing together the NHS, social care, providers and families to provide a committed and patient focused service.

You’ll find us open, honest and straightforward in everything we say and do. Joining CHS Healthcare means joining a team of industry experts who will mentor and guide you throughout your career.

About The Opportunity

An exciting opportunity has arisen for a passionate and costumer care focused individual to join our dedicated Team as a Care Liaison Advisor. You will be providing administrative support functions to the team, as well as liaising with client’s families in understanding their needs and how the service we offer can best support them. You will add value to our service by sourcing carers, matching the carers skills to the complex needs of our clients and building relationships with service users, external agencies and internal stakeholders alike.

What You Will Be Doing
  • Sourcing care to cater for a variety of needs, including complex physical disabilities, challenging behaviour and mental health.
  • Liaising with care homes, care agencies, senior health and social care staff, patients and their families.
  • Building knowledge of the NHS in order to understand the pressures and importance of timely discharges.
  • Sharing updates and acting as the link between services and service users.
  • Visiting care homes and building relationships with home managers and their teams.
We believe to be successful within this role, you will need to have
  • Previous administration experience
  • Previous customer care experience
  • A high attention to detail
  • Strong experience in use of Microsoft packages
  • Ability to remain calm in high pressured environments

What We Can Offer You

In exchange for your hard work we can offer you a competitive salary, 25 days holiday which increases with years of service, company pension scheme, season travel ticket loan, holiday incentives abroad and awards for excellent performance alongside the opportunity to be part of a supportive and successful team.

When you join Acacium Group, you will work in a caring culture that prioritises your well-being, is passionate, ambitious and delivers with integrity. Constant and reliable, we care about every colleague having a fulfilling and positive experience as part of our team. From personal development to career pathways and opportunities, competitive benefits, and being part of a global business, we help every person be the best version of themselves.

About Acacium Group

We are collaborative in our common purpose to improve people’s lives through expert healthcare, social care, and life sciences. Everything we do is powered by people. From the expertise of our people to our long-standing client relationships, we’re proud to be a company that’s committed to the human side of business.
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Deadline: 21-06-2024

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