Care Coordinator

☞ Home Instead UK

View: 103

Update day: 11-06-2024

Location: Beverley Yorkshire and the Humber

Category: Other

Industry: Nonprofit Organization Management Staffing Recruiting Hospital & Health Care

Position: Associate

Job type: Full-time

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Job content

Company Description

Our office was established in November 2019 and our mission is to brighten the lives of older people giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the highest quality care and support the development and growth of our team.

Job Description

In this exciting and varied role you will:
  • Build effective and efficient schedules around our clients and CAREGivers.
  • Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
  • Be responsive to changes in the schedule and liaise with relevant team members and clients.
  • Match CAREGivers to new clients in conjunction with client services team and arrange introductions.
  • Ensure client schedules are matched to their needs, with the same CAREGiver and the same times each week, where possible.
  • Work with the recruitment team to ensure sufficient current and future staffing levels are met.
  • Work with the care team to ensure new and existing care packages can be resourced and scheduled on a timely basis.
  • Add and maintain all client and CAREGiver information onto to the electronic scheduling system.
  • Create, update and audit client care plans and assist with digital care planning.
  • Maintain accurate client and CAREGiver records on Home Instead software and People Planner.
  • Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
  • Undertake Train the Trainer courses for specialist aspects of care, cascade training to CAREGivers and sign off competency.
  • Maintain regular contact with CAREGivers to provide support and mentoring.
  • Carry out any other duties deemed necessary for the successful operation of the business.
  • Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
Qualifications

The Successful Candidate Will Have The Following Qualifications
  • Level 3 NVQ in Health and Social Care or equivalent experience in the care sector delivering a wide range of personal care services.
  • Experience of working with MAR sheets and medication in a supervisory role.
  • Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
  • Knowledge and understanding of legislation and regulations specific to Health and Social Care.
  • Good communication skills with the ability to build rapport quickly.
  • Confidence in the use of care management technology including providing support and training to CAREGivers.
  • Must understand the importance of confidentiality working within current legislation.
  • Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
  • Full driving license and means of transport within the territory to visit clients.
  • Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
  • Excellent attention to detail with the ability to multi-task.
  • Logical and analytical skills with the ability to use initiative and meet deadlines.
  • Organised and flexible to meet the needs of the business.
Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
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Deadline: 26-07-2024

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