Business Technology Solutions (BTS) Business Relationship Manager (Maternity Cover Contract)

Job content

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Business Technology Solutions (BTS) Business Relationship Manager

Organisation

AbbVie is an ambitious health business where people and quality of life come first. The experience of illness is personal, so we care about the things that matter to patients. As market leader, we team with partners to co-design health solutions around our innovative medicines for complex diseases, which improve standards of care. Helping people to be fit for work and family life is how we make a remarkable impact to the lives of men, women, and children.

Objectives

• To provide a strategic interface for our Commercial and Medical teams as a trusted technology partner for enabling multi-channel engagement activities through enterprise platform solutions including Veeva and web-based technologies.
• Through engaging with local, regional and global teams, be able to understand, influence and help shape deliverables that meet local business needs, considering end to end solutions and multi stakeholder engagements where relevant.
• As part of the UK BTS team and extended Brand Team, work cross functionality to plan, manage and compliantly deliver technology solutions within the affiliate. This will include engagement with external partners.

The individual is positioned in the UK BTS team working closely with local business stakeholders and Customer Excellence as well as extended engagement with the Regional BTS group and affinity to Global BTS teams responsible for different functional technology areas.

The successful candidate will be a “trusted advisor” able to work closely with business teams to lead the adoption and embedding of enterprise technologies and once established, seek continuous improvement to functionality that maximises the impact of the platforms. When engaging with Regional and Global BTS teams, be clear and confident in articulating UK needs to be able to shape and influence future enterprise deliverables. Through a deep understanding of platform technology options, guide local business teams through the operational and functional elements available for use and advise on future potential.

Key Responsibilities & Accountabilities

• Act as the technology partner for UK Commercial and Medical teams in alignment with global technology solutions.
• Continually seek opportunities to leverage technologies & solutions pertinent to the business and available from BTS such as collaboration tools
• Understand and analyse business needs - leading and shaping innovation and collaboration sessions - bringing fresh thinking from a technology perspective through impactful solutions that deliver business value
• Managing external partners where relevant.
• Overall single point of contact for business project delivery with focus on longer term benefits and consideration of operational practicalities operating with an enterprise mindset throughout
• Build a close, collaborative working relationship with both Regional and Global product teams.
• Ensure compliance with applicable AbbVie policies and procedures (Global/Area/Affiliate)
• Actively participate in the UK BTS team and contribute outside of functional area, taking ownership for cross functional activities as required.

Qualifications

Qualification & Experience

• Experience preferred with pharmaceutical, FMCG and consulting companies with demonstrated expertise in the areas of commercial excellence, relationship and project management and technology solutions.
• Strong independent decision-making, organisational, planning, and problem-solving skills with a solution-oriented mindset.
• Strong process/project management, communication skills, and adherence to deadlines.
• Able to confidently navigate a complex, Global, matrix organization.
• Problem solver/critical business thinker, natural communicator able to engage across the business, and at all levels of the organisation.
• Knowledge of CRM systems like Veeva is useful

Key Behaviours

• Operates with an enterprise perspective, putting overall AbbVie before individual or functional interests.
• Influences colleagues to achieve cross-functional alignment.
• Knows the business and actively contributes to deliver results.
• Makes timely, high-quality decisions with less than perfect information.
• Lives AbbVie values. Acts consistently with our ethics, obligations, and the law.
• Gives full accountability when delegating; accepts full accountability when delegated to by others.
• Delivers business results while also positioning AbbVie for long-term success.
• Communicates openly and honestly with all colleagues.
• Looks outside AbbVie for new ideas to stimulate innovation.
• Persistent and resilient—finds the way to move good ideas forward.

This role is office based in Maidenhead; flexible working can be discussed. The role reports to the Senior Business Relationship Manager.

Travel
No
Job Type
Temporary Work
Schedule
Full-time
Job Level Code
IC
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.