Position: Associate

Job type: Full-time

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Job content

Company Description

We are the UK’s #1 independent provider of voice, connectivity, mobile, phone system and cloud services.

We help c. 84,000 direct customers – businesses of all sizes and across almost every sector – connect better with their customers, suppliers and teams. Equally we operate an Indirect channel where we engage with channel partners to deliver the range of Daisy products and servivces to UK SMB customers.

We combine straightforward solutions, including fibre broadband, mobile tariffs and phone systems, with friendly, helpful people to support businesses with their communications needs, now and as they grow. As an independent provider, we work with all of the major telecommunications networks and suppliers, meaning we’ll always get the best deal in the market for our customers and partners.

Job Description

The Business Development Manager is required to operate within the Indirect channel space, proactively managing partners with a territory to deliver end customer sales. The role involves working with these partners to grow their business opportunities and ensure that their focus is in delivering business to Daisy. The base of partners will consist of existing active, dormant as well prospect partners, and each will need nurturing and cultivating.

The overall objective of the role is to increase repeat product sales volume across a portfolio of products, grow active partner numbers, maintain or increase partner satisfaction, and be an ambassador for Daisy Communications.

Salary: Competitive + Company Car/Allowance + Double OTE

Responsibilities
  • The primary sales responsibility of the BDM is the growth and development of partners selling Daisy branded products
  • Carry out regular face to face visits with partners to ensure that Daisy maintains a strong presence with the business partners.
  • Increase run rate business from existing partners, convert dormant partners into active partners and fully qualify and grow new prospects
  • Be fully responsible for the satisfaction of partners by dealing with queries in a timely manner and engaging with the relevant departments to give constructive feedback and permanent resolution ideas to remove the area of dissatisfaction for the future
  • Ensure achievable expectations are set at all times
  • Devise and implement ongoing growth and retention strategies through effective and documented trusted advisor engagement with the dealer principle of key partners
  • Provide a weekly report of the challenges and successes of the territory and ensure that the pipeline is kept up to date and that accurate sales forecasts are provided on a weekly basis
  • Work within the documented sales and marketing guidelines to ensure best practice at all times
  • Achieve set targets (including connectivity, revenue, churn & product penetration), KPI’s and objectives
Qualifications
  • Previous B2B field sales experience essential
  • Previous partner / indirect channel sales experience essential
  • Telecoms sales experience essential
  • Gravitas, presence and strong interpersonal skills to build strong and lasting relationships at all levels, quickly gaining respect and credibility
  • Excellent communications skills; verbal and written
  • Enthusiastic and a curious learner
  • Ability to work under pressure
  • Excellent customer/partner relations skills
  • Managing own workload through planning and prioritisation is essential
  • Strong organisational skills
  • Strong team worker
  • Computer literate
Additional Information

Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort

But working at Daisy is much more than just a fair salary. It’s about providing a range of benefits and opportunities to all our staff to make working with us enjoyable.

Our ethos is simple: the more you put in the more you get out.

We have recently achieved a Two Star Accreditation from Best Companies, meaning we have "Outstanding Levels" of Employee Engagement - there has never been a better time to join us!

Here are some of the benefits that we offer…
  • 25 days holidays, plus bank holidays, and the option to purchase more!
  • Professional development to help you achieve your personal goals
  • Eye care vouchers available and discounted Medicash membership
  • Access to discounts and savings at more than 1,200 retailers
  • An additional day off on your birthday or if you're getting married
  • Auto enrolment following probation into a salary pension scheme
  • Access to exclusive offers on a range of Daisy products
  • Up to four weeks’ company sick pay over a 12-month rolling period
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Deadline: 26-07-2024

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