Business Administrator

Job content

Business Administrator – Spotless Cleaning Cornwall Ltd

Truro, Cornwall

Hourly Rate £10.25 - £12.82 (rate to be agreed, subject to skills and experience)

Aim:

Spotless Cleaning is a growing cleaning business, working in the holiday home and laundry services sector in Cornwall. We work across Cornwall, but mainly service properties in Truro, St Ives, and Falmouth from our modern office in Truro. As the business grows, we are looking for someone to look after the administrative side of the business, helping with scheduling, invoicing, and creating procedures and quotes.

The Company:

Founded by experienced Director, Ilona, the business has grown from strength to strength thanks to our exceptional customer service, dedication to the job and great team. The new premises in Newham, Truro offer a great working space as well as state-of-the-art equipment and a central hub for the team to enjoy a cuppa together at the start of the day!

Objectives:

· Advise on and implement new processes and procedures as necessary to get the business running more efficiently as we grow

· Manage customer enquiries

· Create, send, and manage quotes and invoicing (with the support of the team)

· Create and manage the work schedule

· Create unit lists, stock lists, property and training folders as the portfolio grows (with the support of the team)

· Coordinate cleaning jobs and provide administrative support for the on-site team

Nature of work undertaken:

This is a new role for the business, and you will have the freedom to implement changes as required to meet the business objectives. The role will be primarily to support Ilona, undertaking the administrative task’s key to running the day-to-day of the company so that Ilona can concentrate on growing the business.

We are a friendly team and are looking for a completer finisher with a can-do attitude to help take our growth to the next stage. This is a great opportunity for you to implement good procedures and to grow with us.

Required Personal skills and qualifications:

Essential Requirements:

· Proven experience in providing business administrative support in a commercial environment

· Confident and proficient using Microsoft tools

· Experience in invoicing

· Proficient in using accounting systems

· Experience in a customer-facing role providing great customer service

· Confident with numbers

· Proven experience in a self-directed role

· Completer-finisher with a can-do attitude

· Excellent communication skills

· Highly organised

· Experienced in scheduling jobs/work

Desirable Requirements:

· Experience in a commercial cleaning business

Benefits of working for us:

. Good rates of pay

. Opportunity to progress for the right candidate

. Full PPE provided

. Fun and friendly team environment

. Pension scheme in place

. special rate for joining Stringer’s Gym

Contract details:

This is initially a casual contract, with no guarantees on hours (but we are going to be offering 16 to 20 hours per week to the person once they start) with the potential of a full-time job for the right candidate in the future.