Business Administrator Apprentice

Due to continued growth we have an exciting opportunity to join our expanding company as Business Administrator Apprentice. This is a fantastic opportunity for an individual looking to work for a growing company You will be working towards your L3 Business Admin apprenticeship by assisting in a range of duties relevant to your studies, you will also be set aside time to complete your learning. The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

Duties to include:

• Answering and resolving telephone enquiries with a polite, friendly and professional manner
• Updating / maintaining the client database and ensuring all records are up to date
• Booking in Routine Maintenances and scheduling works and appointments
• General Administrative Duties; including emails, diary, invoicing, printing and scanning
• Creating customer quotes and preparing paperwork
• Data input and data extraction from our systems
• To support the office manager to maintain accurate, timely and legible records

Providing general administrative support to enable the smooth and effective running of the office and operations.

• Proficient in Microsoft Office
• Excellent numeracy and literacy
• Excellent customer service
• Excellent attention to detail with a focus upon accuracy and quality with even the most routine of tasks
• Resilient, self-motivated and ability to work under pressure

• Having the right attitude, work ethic and commitment to your education as well as your employment are essential requirements to this role
• Professional, dependable and trustworthy
• To be well organised and responsible for their own learning
• Reliable, calm, patient and persistent
• Need to be smart, polite, well-spoken and mannered with a positive can do attitude
• To be flexible in adapting to varying client needs and business demands
• Hardworking, with the ability to follow instruction and strong attention to detail

Four GCSE’s A*-C or 9-4 including maths and English (or equivalent)

Happy to work in an office environment and working from home on occasion as required.

Appointment of this apprenticeship will be subject to security screening, police screening & DBS checks due to the nature of the role.

Holiday entitlement:

• Standard including Bank Holidays

Staff benefits:

• Local gym membership
• Training and Development Opportunities
• Opportunity to progress within the company

• L3 Diploma in Business and Administration
• Functional Skills: L2 Eng, L2 Maths and L2 ICT If required
• Employee Rights and Responsibilities
• Personal Learning and Thinking Skills