Booking Clerk

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Job Title: Booking Clerk

Location/Trust: Rochdale Infirmary

Department: Booking and Scheduling

Band/Pay rate: Band 3 £10.81.

Hours: 37.5 Monday - Friday - rota basis over the hours of 8am - 6pm

Placement Ref: 42672

The Role-

Would you like to be part of a team that works well together, always there to help each other? Would you like to work in a Trust that recently had good in their CQC report? This location is easily accessible by public transport and has onsite parking.

If you answered yes, then Rochdale Infirmary would love to hear from you.

We have a temporary placement opportunity available for a Booking and Scheduling Clerk at Rochdale Infirmary.

To work as part of the Booking Office team providing an efficient and high quality imaging service. This will include dealing with telephone enquiries and other general office duties in an efficient manner.

• To receive calls on the GP referral phone line to book patients into plain film x-ray appointments.

• To use and access the CRIS system on a regular basis with responsibility for accurate collection and recording of data ensuring that the appropriate documentation is produced, i.e. printing patient identification labels, performing any associated duties required to accept the patient onto the CRIS system.

• To communicate effectively and empathetically with patients and relatives in a caring and professional manner.

• Access the Patient Administration System when required to accurately record and collect patient data, ensuring any errors are clearly identified and corrected including patient demographics.

• To work together with the Central Bookings Office to ensure all urgent requests are inputted onto the CRIS system.

• To act as a point of contact for emergency referrers into Radiology and ensure emergency referrals are appointed as necessary onto the CRIS system, working with central bookings as/if required to facilitate this.

• To be responsible for sorting internal and external mail and distributing appropriately.

• To deal with telephone enquiries and other general office duties.

• To follow agreed guidelines for the booking of Interpreter Services and patient transport services if and when requested to do so.
  

The skills required are.

• Admin or reception Experience
• Excellent customer service and communication skills
• Excellent IT Skills
• NHS System knowledge
  

Rochdale Infirmary is easily accessible via both car and public transport. There is onsite parking (fees will apply). It has an onsite restaurant where staff are eligible for a discount. There is also a café where drinks and light snacks are available.

In return for your hard work commitment NHS Professionals (NHSP) can offer you some fantastic benefits: –

• Competitive Pay Rates- work this week, get paid next week!
• First choice of placements at over 50 NHS Trusts in England
• Dedicated consultants
• Flexible working options
• Free DBS and free training
• Build holiday allowance
• Support when you need it – 24/7 365 days
• Stakeholder pension scheme
  

Who are NHS Professionals?

NHS Professionals (NHSP), owned by the Department of Health and Social Care (DHSC), works in partnership with hospital trusts to provide a bank of highly skilled temporary workers who want to work flexibly within the NHS.

Working through the NHSP bank means Trusts don’t have to rely on expensive agencies. Right now, we have over 130,000 members registered on our bank from various roles, grades and specialities, saving the NHS over £70 millioneach year. This money is then reinvested back into the NHS.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion