Banqueting Operations Manager

☞ Relais & Châteaux

View: 101

Update day: 01-06-2024

Location: Ripon Yorkshire and the Humber

Category: Executive management Production / Operation

Industry: Food & Beverages Retail Hospitality

Position: Associate

Job type: Full-time

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Job content

Company: Relais & Châteaux jobs Grantley Hall

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, five exceptional restaurants and seven sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Job Description

Banqueting Operations Manager at Grantley Hall

Tips typically over £200 per month (£2,400 per year)

Do you have a passion for delivering excellent customer service and exceeding guest expectations?

Yes? If so, then please read the on as we have the perfect opportunity for you!

As the Banqueting Operations Manager you will be responsible for overseeing the Operations within the Grantley Suite and our luxury Event spaces. This opportunity would suit a well presented, hospitality driven and confident individual who has a wealth of knowledge running their own department and working within a prestigious business.

About You
  • The successful individual will be a confident, self-motivated and present a professional outlook at all times.
  • It is essential that you have had numerous years of experience as a Manager within a luxury hospitality setting, with the leadership skills to motivate and manage a team.
  • Have a high level of attention to detail whilst ensuring all Events spaces are maintained to the Grantley Hall standards.
  • The ability to demonstrate a strong customer service ethos and deliver consistently high levels of service.
  • Previous experience in a Food and Beverage setting is essential.
Key responsibilities
  • Take ownership of the day to day operational running of the Grantley Suite.
  • Continuously have a hands on approach to ensure the smooth and efficient running of large Weddings, Conferences, Meetings, VIP, Intimate gathering.
  • Working closely and supporting the Weddings, Events and Operations Manager when necessary.
  • Organise and prioritize staff rotas and shift patterns according to business needs
  • Have a positive and influential approach when leading the Events team
  • To ensure all products served to and/or provided for the guest are set to Grantley standards
  • Working with the sales team and the operational team to achieve exceptional service from the beginning to the end of an event
  • Be pro-active with customer comments and complaints
  • To identify areas of upselling opportunity and be proactive in increasing revenue generation for all areas of the business
Profile description Banqueting Operations Manager at Grantley Hall

Tips typically over £200 per month (£2,400 per year)

Do you have a passion for delivering excellent customer service and exceeding guest expectations?

Yes? If so, then please read the on as we have the perfect opportunity for you!

As the Banqueting Operations Manager you will be responsible for overseeing the Operations within the Grantley Suite and our luxury Event spaces. This opportunity would suit a well presented, hospitality driven and confident individual who has a wealth of knowledge running their own department and working within a prestigious business.
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Deadline: 16-07-2024

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