Assistant Store Manager - Home Store

About Us

When it comes to retail, we are leaders in the sector. With donations from the public, we’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases. We have 700 shops across the UK and serve c 30 million customers each year, who come to us to buy their beds, sofas, chairs and electrical goods through our omni-channel offering. We couldn’t do it without our people who run a seamless operation, get a kick out of finding brilliant products, and deliver a first rate customer service.

About the role

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together.We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases. Our Assistant Managers support this leading by example. You will work alongside your Store Manager to motivate a team of staff and volunteers, encouraging them to bring new ideas and to build their knowledge of the BHF.

You will look after the recruitment, retention and training of volunteers within your store, ensuring that they have an enjoyable and valuable experience with the BHF.

Great customer service is essential to maximise income as is the sourcing and merchandising of products and understanding all cost-effective income streams, with omni-channel and online being priority to deliver our retail proposition.

About you

You’ll be an experienced assistant manager who is confident working in a fast-paced environment. Motivated by the knowledge your hard work will make a life-saving difference, you’ll be proactive, driven and commercially aware. You’ll be able to identify products to be placed online to support our income stream. In return you’ll be rewarded with autonomy in role and a supportive culture that encourages a healthy work life balance with opportunities to progress.

Why join the BHF?

Ultimately everything we do comes back to saving lives. Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the wold’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatment that give us more time with the people we love. So, if you want a career with a fast-paced retailer that also makes a difference, join the British Heart Foundation as an Assistant Manager today.

We invest heavily in the development of our Assistant Store Managers because they’re the people behind our success in the sector. We value, nurture and reward our talent and are proud to offer a welcoming and supportive working environment. We also offer competitive salaries, 33 days paid holiday including bank holidays (full-time equivalent) and other sector leading benefits.

This position is for 35 hours and includes weekends.

How to apply

To apply for this role please use the apply button below. You will be redirected to the BHF career page. Our process involves completing an application form & submitting your CV.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Our recruitment process requires that successful candidates are asked to consent to a Basic criminal records check and any offer of employment will be subject to a satisfactory basic DBS check.

Here at the British Heart Foundation we celebrate diversity and make inclusion part of what we do everyday. Diversity and Inclusion forms a main pillar in our People Experience Strategy and we drive our strategy through our diversity and inclusion leaders group Kaleidoscope. Our aim is for all of our colleagues and volunteers to bring their true self to work. Should you need any adjustments to the recruitment process, at either application or interview, please contact us here.