Air Traffic Control Assistant

Air Traffic Services Assistant

Hawarden Airport, CH4 0DR

Full Time, Permanent (40 hours per week)

£20,994 - £26,234 per annum (plus additional responsibility allowance £3408 per annum)

Serco is proud to provide the Air Traffic Control function for Hawarden Airport as part of our longstanding partnership with Airbus. The Airport which is located in the beautiful area of North Wales only 15 minutes from the historic City of Chester, 45 minutes from Liverpool and 90 minutes from Snowdon is a key component in the production of the Airbus fleet and is home to a variety of operators and companies.

We are recruiting for an Air Traffic Services Assistant (ATSA) to join our small, highly motivated team. The ATSA provides operational and administrative support in the provision of the Air Traffic Control Service in accordance with the Serco Aviation Safety Management System, regulatory requirements, and local procedures. The nature of this work requires the post holder to establish and maintain effective working relationships: with all departments within the Airport; with the Customer and/or customer representatives; with external agencies, specifically regulatory bodies, such as the CAA and with other relevant stakeholders. Due to the nature of the operation within the airport environment, the role will require the ability to work flexibly which will include early starts, late finishes and weekend shifts.

Primary duties include but are not limited to: Operational support to the Air Traffic Control Officers including coordination with other ATC agencies, handling incoming calls including bookings and complaints carrying out Meteorological Observations when required (once qualified), flight strip and data preparation.

This is a fast-paced role that comes with its challenges; however, you will be part of a hardworking team that take pride in the work we do.

What you’ll need to do the role

A Full UK Driving Licence is an essential requirement for this role. They must have strong Communication Skills. They must be proficient in use of Microsoft Office and other similar programmes. Flexibility and a clear interest in Air Traffic Control / Aviation is essential. Air Traffic Control / Aviation Experience is Desirable. It is desirable to hold a Meteorological Observers Certificate (Full or Restricted).

What we offer

• A competitive salary plus benefits £20,994.24 - £26,234.49 per annum (plus additional responsibility allowances up to £3,408.01 per annum).
• 33 days annual leave (inclusive of Public Holidays).
• Up to 6% contributory pension scheme.
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A safe and supportive culture.
• Interesting and enjoyable work.
• A company passionate about diversity and inclusion.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Silver Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

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