Administration Assistant

☞ Mersey Care NHS Foundation Trust

View: 102

Update day: 21-05-2024

Location: Southport North West

Category: Administrative / Clerical / Assistant

Industry:

Salary: £22,383 a year

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Job content

Act as first point of contact for all telephone enquiries, ensuring that messages are forwarded to the appropriate persons. Provide an effective clerical service to support the team, including photocopying, data input and maintenance of an effective filing and retrieval system. Effective liaison with multi-disciplinary staff/patients/carers/outside agencies, including dealing with appointment/service enquiries. To ensure communication is accurate, sensitive, complex and confidential and is communicated as and when required.

Responsibility, in conjunction with other administrative staff, for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records. Ensure appropriate records are maintained as directed by Line Manager in line with Trust Policies and Procedures. Contribute to the ordering of stationery supplies and associated procedures. Contribute to the producing and sending of appointments and giving appropriate patient information/advice.

To register patient referrals for the service on appropriate systems following the service referral pathway. To contribute to the maintenance of waiting lists, ensuring that appropriate appointments are scheduled/allocated to patients as directed, in line with service procedures, by your line manager or clinician. To work in a flexible manner when cover is required, to support and maintain service delivery. View the job description for the full range of duties and responsibilities.
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Deadline: 05-07-2024

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