Account Manager - Scientific Research - Cambridge and east Anglia

Job content

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.The role:The Account Manager - Scientific Research (AM) is a key commercial role based within the Chromatography and Mass Spectrometry Division (CMD)Territory:Cambridge and East Anglia, United KingdomThe Account Manager (AM) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. This is an Account focused role with the primary responsibility for selling and supporting all CMD products. The Account Manager role maintains effective and long-lasting customer relationships, develops opportunities for strategic growth of the account and works collaboratively and effectively to bring world class support and customer experience, making it easier for our customers to do business with Thermo Fisher Scientific. The AM is the primary point of contact and provides sales expertise, guidance and help driving all CMD commercial activities within the account. Major end market focus areas include: Academic, Pharmaceutical R&D/drug development and BioPharma R&D.What will you do:Selling Agility

• Identifies and prioritizes new client opportunities and develops solution implementation and growth strategies.
• Manages and nurtures account relationships to drive expansion and renewals across the full CMD portfolio (analytical instruments, consumables, services); provides product assistance, consultation, and problem solving to customers as necessary and expedites orders.
• Identifies, documents and confirms the best technology choice to meet the customer needs. Collaboratively review application needs and Thermo Fisher Scientific deliverables with internal resources, specialists and customer to increase number of “first time right installations” post-sale.
• Provides quotation, negotiates contracts and closes orders with end users as well as purchasing departments and supports all procurement processes.
• Utilizes data and metrics to develop and report on account development strategies and tactics
• Be responsive to customers’ needs, as well as to conditions and trends that affect them and work independently to manage customer relationships.
• Conducts product evaluations demonstrating the value of our products

Drives Growth

• Expands current account penetration and share of wallet. Grows organically, broader and deeper with all primary products. Leverages cross-sell motions and activities
• Manages direction for the territory; Develops sales strategies to meet plan and expand business within assigned territory; maintains pipeline of opportunities to meet or exceed all sales objectives
• Leverages internal and external resources to meet customer needs
• Uses Thermo Fisher Scientific’s sales tools to effectively manage the accounts, opportunities, pipelines and forecast in an accurate and timely manner
• Maintains awareness of competitor and industry activity. Introduces new products and services as available

Leadership

• Leads collaboration and coordination with (technical) sales-/ field application-/ lab application/ and IES specialists (as well as any other internal partner) to provide technical expertise
• Attends and runs technical business presentations, and when required, trade shows, user meetings and other customer events; Positively always represents Thermo Fisher Scientific throughout customer locations
• Exchanges of account information and Sales Leads within and across Thermo Fisher Scientific commercial divisions
• Works expertly in a team selling environment engaging the best internal company resources to solve customer challenges

What we need from you:

• Proven track record of sales experience in analytical instrument market
• Bachelor’s degree in the sciences or equivalent work experience
• Strong market knowledge and professional network.
• Experience in conducting seminars and presentations.
• Commercial mindset, strongly motivated by desire to win new business, with proven relentless pursuit of opportunities
• Strong interpersonal, oral and written communication, and presentation skills; ability to meet deadlines
• Fluent in English and other languages as need in the assigned region
• Proven commercial excellence working in matrix environment
• Computer proficiency in MS Office, CRM
• Ability to explain and sell the technical aspects of Thermo Fisher Scientific’s scientific product portfolio
• Ability to travel to customer locations up to 80% including overnight travel
• Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement

What’s in it for you:We offer a competitive base salary, annual bonus, contributory pension, private medical insurance as well as additional flexible benefits!At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner, and safer.Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.