Account Manager

☞ The Ogilvy Group, LLC

View: 101

Update day: 07-05-2024

Location: London

Category: Marketing / PR

Industry: Media Communication

Job type: Fixed term

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Job content

Introduction to Ogilvy:
Our vision is to inspire brands and people to impact the world. To create big ideas that make a significant contribution to the planet, society, and the bottom line. We believe in today’s world this is the best way for our clients to achieve sustainable growth.

We achieve this by breaking down the barriers that restrict talent and ideas.

Which is why our teams work fluidly across 5 capabilities: Advertising, Innovation, Experience,PRand Health. This allows us to not only operate but innovate at the intersection of capabilities and talent. We believe impact and magic lies at this intersection. Ogilvy scales this by seamlessly connecting and accessing the deep cultural expertise of 132 offices in 83 countries.

The result is multifaceted ideas for our clients that drive impact and are born from the intersection of platform x culture x technology.

We call thisBorderless Creativity.

Your Role at Ogilvy:
Behaviours


We’re problem solvers. We don’t just spot problems (that’s the easy bit) we come up with smart, creative solutions.
We’re active. We don’t sit around assuming someone else will make something happen, we’re driven to get up and do it ourselves.
We’re always hugely ambitious for the work. Not content with ‘good enough’ because we all know that’s not actually good enough.
We’re adaptable, not inflexible. That way we’re always open to explore new ideas, experiences and channels.
We’re team players, not lone wolves. Because we’d be crazy not to make the most of the huge pool of talent around us. Plus it’s much more fun to work together.
We use our EQ, as well is our IQ. People who ‘get’ people are so much better at their jobs, and nicer to be around. If this sounds like a team you’d like to be part of, please get in touch

RoleSummary

As a Manager at Ogilvy you are an integral part of the day-to-day running of the business, partnering with PMO and Account Management to deliver operational discipline & delivery excellence, speed to market, resource optimisation, and profitability management to client business. You are highly organised and accountable, and able to build relationships and collaborate with/draw on the expertise of Ogilvy’s vast resources and capabilities.

You confidently manage projects end-to-end, and can show that you truly understand our product and how creativity and commerciality interact together for the benefit for the work and the business.. You are able to adapt your skills to a variety of task and challenges.

Here’s what you’ll be doing

  • Building client relationships
  • Create productive client relationships with junior and mid-level clients throughout the delivery of projects, clearly communicating and managing expectations throughout
  • Proactively consider how actions will affect clients; responding quickly to meet clients needs, resolves problems; avoids over-commitment
  • Uses appropriate techniques to move others to action or to gain agreement, adapting personal style as required
  • Understand the importance of account ‘admin’- issuing contact reports

  • Making work we’re proud of
  • Have a solid understanding of process and proactively manage projects – facilitating conversations between team members, and considering how we can make the work even better at each stage
  • Increasingly be able to see the work we do in its strategic context – how and why it answers a business problem and how it connects to the bigger picture
  • Provide opinions about the brief and the work and be keen to contribute – clearly valuing the quality of the work over a pure focus on process

  • Delivery
  • Comfortably take responsibility for successful delivery of the projects assigned to you, with light supervision
  • Understand what decisions are within your remit, and what is not, and engage others accordingly to ensure that those who are accountable can assist and guide as needed
  • Understand staffing and scoping requirements for your projects - generate scopes of work, and timing plans accordingly
  • Manage the budget on your projects, and work with Client and PMO Leads to manage costs and deliverables as well as staffing resources
  • Own project management/workflow system data entry and reporting
  • Identify potential project risks and developing contingency plans

  • Commercial Acumen
  • Understand the impact of project related decisions on the commercials, and able to balance the commercial demands with the needs of the project
  • Recognise when to escalate issues which have commercial implications, and how to manage these situations with your partners
  • Manage commercials to within targets on a project basis
  • Be aware of the need to drive growth, and consider how they may contribute to this

  • Collaboration
  • Proactively consult with key members of project teams (internal and external), in order to facilitate partnership oriented actions
  • Increasingly be able to recognise when to engage other Capabilities or Crafts
  • Encourage and facilitate conversations between team members
  • Be aware of the role you play within the team dynamic

  • Problem solving & decision making
  • Resolve problems and makes decision on your own projects, consulting with stakeholders as needed. Actively recognise when escalation is necessary without being prompted
  • Create relevant options for addressing problems/opportunities and achieving desired outcomes on your projects. Take your line managers and partners solutions, not problems
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Deadline: 21-06-2024

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