Account Director- Utilities

☞ Vodafone

View: 110

Update day: 01-06-2024

Location: Newbury South East

Category: Sales

Industry: IT Services IT Consulting Information Services Telecommunications

Job type: Full-time

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Job content

Location: Home-based, UK

Hours: 37.5 per week

Safety Notice: To ensure candidate and employee safety, we are continuing with our virtual hiring and onboarding processes until further notice.

Vodafone UK Business are revolutionising how customers use technology and connectivity, ensuring they are ready for today and the digital innovation of tomorrow.

What will you be doing?

As an Account Director you will be responsible for retaining and growing a number of key accounts within the Utilities sector. Through effective and proactive relationship management up to C-Level, you will be a trusted adviser and be well placed to identify business challenges and how they can be addressed by Vodafone’s wide portfolio – ranging from IOT, Cloud, Security as well as traditional connectivity.

You will have a deep understanding of industry trends and will use this external knowledge plus your relationships within the organisation to work collaboratively and strategically.

In addition, you will work with the internal colleagues supporting the account to ensure that customer satisfaction and experience are at always at optimum levels.

You will input to and influence decisions and provide specialist skills and knowledge relating to your customers.

Key Responsibilities Will Include
  • Delivering and exceeding against Sales performance targets measured through new contract signings, revenue growth and profitability
  • Create and drive an Account plan / strategy to deliver against KPIs balancing retain & grow.
  • Understanding the customer’s industry and develop a specific strategy and business plan in line with Vodafone’s product and service portfolio
  • Implementing and manage local contingency plans to deal with internal/external business issues that impact upon revenue, cost or margin
  • Driving NPS improvement through delivering end to end customer experience through effective relationships
Who are we looking for?
  • Experience of managing large customer relationships
  • Proven track record of over-achievement against sales targets.
  • Broad Technology knowledge - preferably experience in selling mobile and fixed voice, Unified Communications, Cloud & Security, IoT
  • Proven record of driving commercial sales strategies and adapting to macro/micro economic conditions achieving significant business growth
  • Excellent customer and stakeholder management skills – exposure to C level
What’s in it for you?

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.

Together we can
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Deadline: 16-07-2024

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