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1st Line Support Engineer - York - Outside IR35
View: 103
Update day: 30-04-2024
Location: York Yorkshire and the Humber
Category: IT - Software
Industry: Staffing Recruiting
Position: Mid-Senior level
Job type: Full-time
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Job content
My client is looking for a 1st Line Support Engineer to join the team. Details of the contract are below:Day rate: £150 OUTSIDE IR35Duration: 3 months - with option to turn permanentLocation: YorkStart: ASAPThis is an interesting and varied role. The successful candidate will:- Provide 1st line assistance to all users
- Resolve issues including logging and tracking service desk tickets from IT users, escalating where appropriate.
- Install software and upgrade systems as required.
- Manage the new starter and leaver process from an IT perspective, including building and configuring end user devices (desktops, laptops and tablets).
- Strong communications skills
- The ability to deliver great customer service
- Previous experience in an IT role or on a technical help desk would be desirable as you will manage both software and hardware requests.
- Someone with a working knowledge of Windows 10.
- Someone with a basic understanding of desktop software and a basic understanding of hardware and configuration of software and services is essential.
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Deadline: 14-06-2024
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